{"id":24490,"date":"2026-05-18T14:19:25","date_gmt":"2026-05-18T07:19:25","guid":{"rendered":"https:\/\/fpt-is.com\/en\/?post_type=cau_chuyen&#038;p=24490"},"modified":"2026-05-18T14:19:25","modified_gmt":"2026-05-18T07:19:25","slug":"intelligent-operations-center-ioc-thads","status":"publish","type":"cau_chuyen","link":"https:\/\/fpt-is.com\/en\/customers\/intelligent-operations-center-ioc-thads\/","title":{"rendered":"FPT partners with the Civil Judgment Enforcement Management Agency to deploy an Intelligent Operations Center (IOC THADS)"},"content":{"rendered":"<h3>Key Highlights<\/h3>\n<ul>\n<li>34\/34 provinces and cities connected to the IOC THADS platform in real time<\/li>\n<li>01 national-level Intelligent Operations Center (IOC) for civil judgment enforcement<\/li>\n<li>6 core operational functions integrated into a unified platform<\/li>\n<li>100% of enforcement data visualized through digital dashboards<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23962\" src=\"https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic31-1775191566.jpg\" alt=\"Pic3(1) 1775191566\" width=\"2048\" height=\"1365\" srcset=\"https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic31-1775191566.jpg 2048w, https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic31-1775191566-700x467.jpg 700w, https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic31-1775191566-406x271.jpg 406w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<h2>Project Overview<\/h2>\n<p>As part of Vietnam\u2019s judicial modernization roadmap under Resolution 57-NQ\/TW and Resolution 66-NQ\/TW, the Ministry of Justice and the Civil Judgment Enforcement Management Agency partnered with FPT to implement the Intelligent Operations Center for Civil Judgment Enforcement (IOC THADS).<\/p>\n<p>The platform was designed to transform traditional management methods based on manual reporting into a real-time, data-driven operating model. It establishes a \u201cRight \u2013 Complete \u2013 Clean \u2013 Live\u201d data foundation to support nationwide monitoring, analytics, and decision-making.<\/p>\n<h2>Customer<\/h2>\n<p>The Civil Judgment Enforcement Management Agency under the Ministry of Justice is responsible for managing and operating the nationwide civil judgment enforcement system.<\/p>\n<p>As case volumes continue to rise and transparency requirements become increasingly important, the agency aimed to establish a centralized digital operations model leveraging AI and big data to enhance governance efficiency and decision-making capabilities.<\/p>\n<h2>Challenges<\/h2>\n<p>Previously, civil judgment enforcement operations relied heavily on paper-based records, periodic reports, and manual consolidation processes, resulting in fragmented data and limited real-time visibility.<\/p>\n<p>At the same time, the system handles more than one million enforcement cases annually with growing complexity, creating the need for a nationwide platform capable of connecting data sources, visualizing operational performance, and supporting real-time executive management.<\/p>\n<h2>FPT Solution<\/h2>\n<p>FPT collaborated with the Civil Judgment Enforcement Management Agency to develop IOC THADS on Kyta Platform, a Make in Vietnam solution developed by FPT engineers.<\/p>\n<p>The platform integrates and synchronizes data from the nationwide digital civil judgment enforcement ecosystem across all 34 provinces and cities, enabling real-time operational monitoring through centralized dashboards, digital maps, and intelligent reporting systems.<\/p>\n<p>IOC THADS integrates six core operational capabilities within a single platform, including account management, data visualization, KPI monitoring, predictive analytics, reporting, intelligent alerts, and an AI-powered virtual assistant that enables natural-language data queries.<\/p>\n<p>The system also allows leaders to analyze operational data down to individual officers, enforcement cases, and local agencies, helping identify bottlenecks early and track execution progress across the entire system.<\/p>\n<h2>Results<\/h2>\n<p>IOC THADS has established Vietnam\u2019s first centralized digital operations model in the civil judgment enforcement sector, transforming data into a core asset for governance and decision-making.<\/p>\n<p>For the first time, nationwide civil judgment enforcement data can be monitored visually in real time, replacing traditional reporting methods that previously required days of manual aggregation.<\/p>\n<p>The platform also improves transparency, strengthens operational oversight, and enhances citizens\u2019 ability to monitor administrative procedures through digital channels.<\/p>\n<h2>Business Impact<\/h2>\n<p>The project marks a significant transition from traditional administrative management to intelligent operations powered by data and AI in Vietnam\u2019s judicial sector.<\/p>\n<p>By connecting nationwide enforcement data and enabling real-time analytics, IOC THADS not only improves operational efficiency but also lays the foundation for a transparent, modern, citizen-centric digital judiciary model.<\/p>\n<p>The project further demonstrates FPT\u2019s capability in delivering large-scale IOC and data platforms for government agencies, especially in sectors requiring high accuracy, legal compliance, and continuous system availability.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23963\" src=\"https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic51-1775191567.jpg\" alt=\"Pic5(1) 1775191567\" width=\"2048\" height=\"1365\" srcset=\"https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic51-1775191567.jpg 2048w, https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic51-1775191567-700x467.jpg 700w, https:\/\/cdn.fpt-is.com\/en\/sites\/3\/2026\/04\/pic51-1775191567-406x271.jpg 406w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" 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