Facing urgent institutional reform requirements and a rapidly increasing enforcement workload, Vietnam’s Ministry of Justice collaborated with FPT – its strategic technology partner – to deploy a nationwide Digital Civil Judgment Enforcement Platform. The initiative digitalizes 100% of operational processes and establishes a modern, transparent judicial operating foundation for the entire sector.
1. Background & challenges
For years, Vietnam’s Civil Judgment Enforcement system has handled more than one million enforcement cases annually, including complex economic and anti-corruption cases worth hundreds of billions of VND. However, operations largely depended on paper-based records, manual processing, and periodic reporting. In response to Resolution 57-NQ/TW, Resolution 66-NQ/TW, and the new organizational model consisting of 34 provincial enforcement agencies managing 355 regional enforcement offices, the Ministry of Justice partnered with FPT to launch a nationwide digital transformation initiative aimed at building a centralized, real-time, data-driven operational model for the entire civil judgment enforcement system.
The Civil Judgment Enforcement (CJE) sector faced several challenges:
- Massive workload: More than 1.06 million enforcement cases, equivalent to VND 683.817 trillion, including numerous high-value cases worth trillions of dong.
- Organizational restructuring: Transitioning from 63 provincial units to 34 provincial-level CJE agencies, requiring an entirely new governance and operational model.
- Mandatory legal requirements: The amended Civil Judgment Enforcement Law and Government resolutions identified digital transformation as a mission-critical requirement that could no longer be delayed.
- Limitations of the legacy model: Manual workflows, fragmented data systems, lack of real-time monitoring, and increasing risks related to transparency and accountability.
The challenge was to build a “digital operating system” for the nationwide CJE sector – enabling centralized governance, end-to-end digitalization, citizen-centric services, and alignment with Vietnam’s streamlined government model.
2. Solution deployment
The Ministry of Justice and the General Department of CJE partnered with FPT to design and deploy a synchronized nationwide Digital CJE Platform.
Scope & scale
- Deployed across 34 provincial-level CJE agencies and 355 regional CJE offices
- Serving more than 6,800 users, including leaders, enforcement officers, and operational staff
- Officially launched nationwide on January 20, 2026
Core modules
- Electronic receipts
- AI-powered enforcement decision support
- Enforcement operation management
- Citizen reception and complaint resolution
The entire operational lifecycle has been fully digitalized – from case intake and decision issuance to enforcement execution, payment processing, and monitoring.
Technology foundation
- The platform is powered by Kyta Platform – “Made by FPT, Made in Vietnam.”
- Architecture: “AI Brain – Low-code Core – Open Integration Nervous System”
- This architecture enables rapid deployment, operational flexibility, cost optimization, and long-term scalability.
- Supporting a paperless office model, transparency, and legal compliance.
3. FPT’s strategic partnership role
FPT approached the project not merely as a technology implementation, but as a nationwide operational transformation program for the enforcement sector.
Key contributions included:
- Working directly with CJE agencies to standardize and digitalize real operational workflows
- Completing core software systems within approximately five months to support pilot deployment and continuous optimization
- Mobilizing technical teams to provide on-site support across multiple localities during official rollout
- Providing end-to-end partnership from system design and implementation to nationwide stabilization
4. Results & impact
Within a short period after deployment, the Digital CJE Platform achieved significant outcomes:
- 100% of enforcement decisions issued electronically
- More than 600,000 electronic receipts processed, with total transaction value exceeding VND 30 trillion
- Approximately 30% reduction in processing time
- Up to 80% reduction in administrative procedures
- Real-time monitoring capabilities that eliminate operational “blind spots” prone to misconduct
- Significant improvements in transparency, accountability, and governance
The project also highlighted the pioneering role of major cities such as Ho Chi Minh City and Hanoi in deploying IOC systems, citizen service operations, and complex functional modules, creating a scalable model for nationwide expansion.
5. Strategic significance
The Digital CJE Platform is more than an IT system – it serves as the foundation for a modern judicial operating model where technology becomes a core pillar of institutional reform.
The project demonstrates:
- The Ministry of Justice’s strong commitment to digital transformation
- FPT’s capability to master technology and deliver large-scale national deployments
- A long-term commitment to building a disciplined, transparent, and citizen-centric justice system in Vietnam
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