CLIENT
CBBank is a state-owned bank in Vietnam with a nationwide network of more than 100 branches and transaction offices.
SOLUTION
- Consulting on solution architecture
- Developing a self-service counter transaction system
- Providing the platform and integrating it with the bank’s existing core banking system
- Conducting application testing
- Supporting pilot deployment at 2 branches and the head office of CBBank
RESULTS
- Automated banking operations and improved transaction processing capacity and reduced customer waiting time
- Enhanced information management, security, and operational safety, improved system stability and reduced operational risks
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