Optimizing human resource management efficiency with FPT.iHRP at SHINHAN LIFE

CLIENT

Shinhan Life Insurance Vietnam Co., Ltd. entered the Vietnamese insurance market in February 2021, with its headquarters located in Ho Chi Minh City. The company operates in the fields of life insurance, health insurance, and financial investment. Shinhan Life Vietnam was established with an initial charter capital of VND 2,320 billion, fully funded by its parent company, Shinhan Life Insurance Corporation.

CHALLENGE

The company aimed to build an HR management system capable of:

• Supporting recruitment operations: The system needed to support recruitment processes such as job postings, candidate approval, and recruitment-related information management.
• Managing payroll in compliance with SHINHAN LIFE regulations and Vietnamese labor laws.
• Managing employee information: The system needed the capability to manage personal information, employee records, skills, and work history.
• Optimizing attendance tracking and personalizing HR services: Including attendance management, personal services, overtime tracking, and enabling employees to self-manage their personal information.

SOLUTION

Implementation of the FPT.iHRP digital human resource management solution suite with 7 modules:

• Human Resources
• Attendance Management
• Payroll
• Insurance
• Employee Self-Service
• Performance Evaluation
• Recruitment

Scope of implementation: SHINHAN LIFE headquarters.

RESULT

• More than 1,000 employees use the system.
• 96% of operational processes are automated.
• Significant reduction of 96% in manual administrative tasks through automation.
• 97% satisfaction rate among employees and management.