Developing Digital government and enhancing operational efficiency
Responding to the waves of digital transformation, the Vietnamese Government has determined that building e-Government towards Digital government, Digital society, and Digital economy is one of the top priorities to enhance transparency in the Government’s operations, repel corruption, promote economic growth, increase competitiveness and labor productivity, and create a foundation for building a better, more sustainable society.
Not only in Vietnam, but currently in many countries around the world, the continuous need for a Smart urban/city model development have affirmed that Digital government is inevitable. Digital government acts as the core component, jointly developing and assisting the formation of Smart cities in each country.
Outstanding Awards
FPT.dGOV puts the people and businesses at the center of digital transformation
FPT.dGov is a suite of solutions to enable digital transformation roadmaps of all levels of government based on our digital transformation methodology, FPT Digital Kaizen. FPT.dGOV fully complies with regulations on e-Government Architecture 1.0 and 2.0 of the Ministry of Information and Communications and provides a complete ecosystem for e-government/Digital government/Smart government, including:
- The solutions/applications to enable digital platforms for ministries/sectors, provinces/cities
- Specialized solutions/applications for the operations of specialized agencies at all levels
- The solutions/applications for the people and businesses
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Top 10 Companies supplying digital government solutions in Vietnam
Benefits of using FPT IS’s digital government suite – FPT.dGOV
Comprehensiveness
Address problems of all levels of government, from provincial/city level to district/commune level.
Flexibility
State agencies can choose to implement the solutions entirely or partially according to specific needs.
Technicality
The solutions are based on the latest technologies such as Big Data, AI, Machine Learning, IoT… to address all functional, performance, and security requirements.
Interconnectivity
The systems and software demonstrate outstanding 4-level interconnectivity between general and specialized software, between local systems and national systems.
Applicability
From practical digital transformation experiences with ministries/sectors, provinces/cities across the country, FPT IS has been constantly developing and deploying the Digital government suite – FPT.dGOV – specifically for the People, Businesses, and Civil servants.
Our customers
Ho Chi Minh city
Quang Ninh province
Binh Dinh province
Can Tho city
Khanh Hoa province
Tra Vinh province
Ha Tinh province
Bac Giang province
Bac Kan province
Binh Phuoc province
Ca Mau province
Dong Thap province
Nam Dinh province
Tay Ninh province
Vinh Phuc province
Digital government suite - FPT.dGOV
Digital office
- Work management
- Direction and administration
- Documents and work records management
- Electronic one-stop-shop
- ISO management
Specialized information systems
- Natural Resources and Environment
- Industry and Trade
- Culture, Sports and Tourism
- Labour – Invalids and Social Affairs
- Construction Planning
- Transport
- Planning and Investment
- Agriculture and Rural Development
- Justice
- Public Service portal
- Information portal
- And more than 50 other information systems
Smart urban
- Identification and authentication
- Personal record repository
- Online payment
- Public services
- Scene reporting
- Smart healthcare
- Smart transportation
- Smart education
- Touchless administration (eCovax)
- And more than 100 other services
IOC
- Simulation and forecast
- Socio-economic center
- Urban resource space
- Smart urban service integration
- Smart management
Digital data warehouse
- Data integration
- Data warehouse
- Big data searching
- BI
- Open data
- Urban resource space
Digital platforms
- Integration and interconnectivity
- Digitalization
- Collaboration
- Personalization
- Virtualization
- Communication
- SOC
- IoT
- AI
Digital district
- Specialized software
- District intelligent operations center
- Paperless meeting
- Digital office
Digital commune
- Product/service promotion platform
- Notary office management
Smart Kiosk
- Citizen verification via FPT.IDCheck solution
- Online administrative procedures and public services
- Guidelines, support
- Records search
- Online payment
- Satisfaction assessment
- Other services
Case studies
e-Government system of Quang Ninh province
The system delivers an inter-connected, advanced, and professional working environment for the province as digital signature and electronic documents are applied at all agencies and administrative procedures are 100% digitalized.
According to statistics, the e-Government system has helped reduce people’s travel time by 40% to implement a procedure and save 30 billion VND/year in terms of administrative costs.
With the acquired results, Quang Ninh has been seen as a typical e-Government model, leading the country in terms of PCI index for 6 consecutive years (2017 – 2022), leading 63 provinces/cities in terms of PAR INDEX for 5 years (2017 – 2022), becoming the first province to successfully connect 3 national-level systems, and winning the 2018 ASOCIO Awards – Digital Government Category given by the Asian-Oceanian Computing Industry Organization (ASOCIO).
e-Government system of Ho Chi Minh city
In addition to consulting on building and completing the e-Government architecture and shared data warehouse…, FPT IS has also deployed Data integration, Unstructured data storage, Integrated and shared data, and Data processing platforms for the city. Furthermore, FPT IS has also implemented a Smart City Operations Center for District 7 and typical information systems for the future e-District model, including the e-District systems for District 7 and Binh Tan District, as well as Digital citizen mobile applications.
In July 2020, along with the announcement on the Digital transformation program, the People’s Committee of Ho Chi Minh city also announced the launching of “Ho Chi Minh city’s Local Government Service Platform (HCM LGSP)” implemented by FPT IS.
Online public service software system and foundational databases for Can Tho city
With the implementation of level-3 and level-4 online public services, people and businesses in the city can now carry out administrative procedures in an easier and more convenient way. In addition, the upgrade of the electronic one-stop-shop software has helped ensure the synchronization, interconnectivity, and data sharing among state agencies in the city.
The online public service system, electronic one-stop-shop software, and specialized software are closely interconnected, shared databases and shared platform services of the city are created for easy manipulation and exploitation, therefore, the management and sharing of data are synchronized between levels/sectors.
Quality control
Awards
2009 Sao Khue Awards (Vietnam ICT Excellence) – e-Government Information System (FPT.eGOV)
2012 ASEAN ICT Awards – Silver Award – e-Government Information System (FPT.eGOV)
2020 Vietnam Smart City Awards – e-Government Information System (FPT.eGOV)
Ho Chi Minh City 10th Information and Communications Technology Awards – e-Government Information System (FPT.eGOV)
Ho Chi Minh City 4th Information and Communications Technology Awards – e-Government Information System (FPT.eGOV)
2019 Sao Khue Awards (Vietnam ICT Excellence) – FPT Data Processing and Integration Platform (FPT.Fortuna)
2020 Vietnam Digital Awards – FPT Data Processing and Integration Platform (FPT.Fortuna)
2020 Vietnam Smart City Awards (5-star) – FPT Data Processing and Integration Platform (FPT.Fortuna)
Ho Chi Minh City 11th Information and Communications Technology Awards – Enterprises with Outstanding Software & Solutions category – FPT Data Processing and Integration Platform (FPT.Fortuna)
2020 Vietnam Smart City Awards – Local Government Service Platform (FPT.LGSP)
2021 Sao Khue Awards (Vietnam ICT Excellence) – Local Government Service Platform (FPT.LGSP)
2020 Vietnam Smart City Awards – FPT.Online Payment Hub
Certificate of Merit from Vietnam’s Minister of Foreign Affairs for the development of Newsletter A Digital Platform (a milestone in the digital transformation of Vietnam Ministry of Foreign Affairs)
Certificate of Merit from Vietnam’s Minister of Information and Communications for the development of profound analysis reports for COVID-19 epidemic prevention and control
Certificate of Merit from Ho Chi Minh City People’s Committee for “Enterprise with Outstanding Achievements in Information and Communications Technology in 2008″
Certificate of Merit from Hanoi People’s Committee for FPT IS’s constructive role in “Vietnamese people prioritize Vietnamese goods” campaign
Certificate of Merit from Vietnam’s Ministry of Information and Communications for Achievements in ASEAN ICT Awards (AICTA) 2012
Top 10 Companies supplying Digital Government Solutions in Vietnam 2020
Top 10 Companies supplying Digital Government Solutions in Vietnam 2021
Top 10 Companies supplying Digital Government Solutions in Vietnam 2023
Certificate of Merit from the Chairman of Bac Giang Provincial People’s Committee for the implementation of Bac Giang province’s digital transformation in 2023
Certificate of Merit from the Chairman of Hanoi People’s Committee for outstanding contributions to the City’s digital transformation in 2023
Certificate of Merit from the Dak Lak Provincial People’s Committee for the outstanding achievements in Dak Lak province’s digital transformation
Certificate of Merit from the Vietnam Ministry of Public Security for the achievement of bringing Project 06 into practice – Best performance company in 2023 category
Certificate of Merit from the Vietnam Ministry of Public Security for the achievement of bringing Project 06 into practice – Innovative product and service provider in 2023 category
2006 Sao Khue Awards (Vietnam ICT Excellence) – State Administrative Management System for People’s Committees at District/Ward/Commune levels
2007 Vietnam ICT Top 5 & Gold Medal Awards – Gold Medal for Software Products category – Civil Status Registration and Management Software
Highlights - News
23 September, 2025
On September 18 in Hanoi, as part of a series of conferences addressing challenges in records and archives management for two-tier local government operations and the deployment of digital document management software, FPT Corporation partnered with the State Records and Archives Department of Vietnam to donate electronic archive and...
Highlight
FPT showcases modern technology ecosystem at the 80th Anniversary of Vietnam’s Tax Sector
Hanoi, September 8, 2025 – The General Department of Taxation today hosted a program celebrating the 80th anniversary of the Traditional Day of the Vietnamese Tax Sector (September 10, 1945 – September 10, 2025), featuring a seminar and a...
Highlight
FPT showcases “Make in Vietnam” chip at National Achievements Exhibition celebrating the 80th Anniversary of Vietnam’s National Day
With the theme “80 Years of Independence – Freedom – Happiness”, the National Achievements Exhibition took place at the National Exhibition Center in Dong Anh, Hanoi. This major political and social event brought together more than 200 enterprises, central...
Highlight
FPT eID achieves highest level of compliance with international standard ISO/IEC 30107-3 for biometric anti-spoofing
FPT eID – the electronic identity authentication solution developed by FPT – has successfully passed the Presentation Attack Detection (PAD) Level 2 assessment under the international standard ISO/IEC 30107-3, evaluated by iBeta. This achievement reaffirms FPT eID’s capability to...
Highlight
FPT successfully completes largest-ever Data Center migration project for the tax sector
FPT has successfully completed the full migration of the Tax Authority’s primary Data Center to a new location, encompassing over 1,600 virtual servers, 135 applications, and thousands of system connections. This project is recognized as one of the most...
Highlight
Ministry of Justice pioneers digital and AI transformation in electronic civil enforcement receipts
Hanoi, July 4, 2025 – This morning, the Ministry of Justice officially launched the Electronic Receipt System, marking a significant step in the application of digital technology and artificial intelligence (AI) to civil judgment enforcement. This milestone demonstrates the...
Highlight
FPT stands ready to accompany Vietnam in the implementation of the Law on Data
On July 1, 2025, the Ministry of Public Security held a Launching Ceremony to kick off the implementation of the Data Law, along with its guiding decrees and detailed regulatory documents. Launching Ceremony for the implementation of the Data...
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