In the new era, technology’s mission is to give businesses a competitive edge. FPT IS, armed with technological expertise from strategic digital transformation projects, partners with clients to advance the digital business model. This encompasses pillars of growth: Operational Excellence, Outstanding Customer Experience, Business Model Innovation, and Digital Workforce Development.
Along with technologies, the operations of the entire organization is based on international operation management standards of core systems and thorough cross-connections between departments, combined with peripheral systems, to create seamless operations, reduce inspection and process handling time, as well as eliminate operational bottlenecks.
The core of outstanding experience lies in customer understanding as market and user needs change rapidly, thereby solving the customers’ pain points, building solutions that meet their desires, and creating outstanding new experiences. With that, the experience journey becomes more friendly, optimized, and consistent with customers’ psychological behaviors.
The core of building a digital workforce lies in cultivating, replicating and maintaining corporate digital cultural values, nurturing and developing human resources, enhancing capacity, communicating to engage employees, and establishing policies to encourage and promote active participation in work, inter-departmental cohesion, and innovation.
Innovative business Model is a strategy aimed at building and promoting new business models to create new ways of doing business, bringing new sources of revenue and profits, while creating breakthroughs in the way products, services, or platforms are provided.
With the support from FPT IS, technologies have helped synchronize and standardize An Gia’s data, increase (double to triple) the contract handling performance as well as the number of customers serviced, and provide maximum support to the goal of business expansion to global real estate market.
Business Development Director, An Gia Group
contract handling performance
processes turn paperless
to retrieve reports
We have coordinated with FPT IS to quickly develop a sales application. Accordingly, customers can place the orders through the application conveniently. When an order comes in, Boston Pharma quickly receives, prepares, issues invoice, and delivers the parcel. Adopting transparent systems has helped the company stabilize the prices and avoid price fluctuation in the context of the Covid-19.
CEO of Boston Pharma
Simultaneous calls at peak times
Visits to digital sales channel (Boston sale)
Contract handling performance
With digital transformation, Rang Dong has been able to enhance the abilities to adapt to the VUCA era, thereby expanding growth space, participating in multi-channel and platform economy models, creating an exponential growth network system and new business model.
Vice Chairman cum Deputy General Director, Rang Dong Light Source and Vacuum Flask JSC
Of the revenue comes from high-tech products
New revenue growth rate
Digitalization of sales channels
With the vision that people are the most valuable asset of the business, TTF’s top priority is to nurture and develop digital human resources and digital culture. With many processes specific to the furniture industry, our mission is to provide maximum support so that any new or existing employee unfamiliar with technologies can easily blend in and keep up with the common flow. Adopting SAP SuccessFactors will systemize all existing training programs and talent development activities. Personal capacity data will be analyzed to personalize talent development activities, thereby creating a leap in capacity and performance for each and every employee.
Director, Truong Thanh Furniture
Personalized human resource training
Digital employee experience on a single platform
Enhanced work performance
The public-private partnership model between the government, local authorities, and businesses is considered the key to ‘paving the way’ for Vietnam’s digital future. Responding to the high determination of local leaders, FPT IS is always ready to contribute the best resources and technologies, leveraging digital transformation experience drawn from major projects with more than 25 provinces/cities to carry on the mission to promote comprehensive Digital Government – Digital Locality – Digital Society .
Learn more about optimal digital solutions in the Public Sector
With over 30 years of operation, FPT IS is proud to have accompanied more than 3,000 customers and implemented more than 10,000 digital projects.
