Digital citizen application FPT.dCitizen

Empowering citizens at the core of digital transformation

Group

A multi-dimensional portal between the citizens and the government

The foundation for national digital transformation, leading to successful development in the digital economy and society, relies on a community of satisfied and happy digital citizens. The Vietnamese government’s policies and guidelines, exemplified by Project 06, consistently prioritize placing people at the core of the digital transformation process. Specifically, individuals are equipped with digital capabilities to thrive as digital citizens within a digital society. FPT is prepared to collaborate with provinces and cities, leveraging our technologies and experience to  cultivate digital citizens. Our applications not only establish a multi-dimensional portal between citizens and the government but also lay the groundwork for a data warehouse essential for developing and managing a modern, safe, and humane digital environment.

Digital citizen application FPT.dCitizen

FPT.dCitizen provides a comprehensive digital transformation platform offering the following benefits:

  • Optimize people’s experience and create a multi-dimensional interaction channel among the government, businesses, and people for socio-economic activities. In particular, people can access a single application to search for information, register for online public services, give feedback and perform other activities.
  • Form an open data warehouse for the government and citizens

Satisfaction gauge for people and businesses

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Multi-dimensional interaction channel between the government and citizens

  • Businesses and citizens can get the latest information from the government as well as give feedback
  • The government receives information directly from the people as well as give annoucements IMMEDIATELY to all people.
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Optimized digital experience

People can access a single application to search for information, register for online public services, give feedback and perform other activities.

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Business digital transformation supported

  • Offer information portals for businesses
  • Enable businesses to register for public services and search for procedures online
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Reports for management and decision making

The government can build and access a citizen data warehouse for informed decision making.

Key features of FPT.dCitizen

Leverage data effectively with FPT solutions

  • Ready-to-use platform

    The app is available on App Store and Google Play
  • Flexible integration

    Integrate a variety of local and business applications and services
    Provide multiple services and utility applications, including e-wallet, citizen engagement applications (e.g. Loyalty - Model citizen), etc.
  • Secure authentication

    Multi-factor authentication, integrated with SSO centralized authentication by VNeID
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  • Compliance with provinces/cities’s regulations on digital transformation

    Complies with the government digital transformation list, tasks, projects, and the e-Government Architecture of the Ministry of Information and Communications
  • Best quality

    Deploy according to quality and security standards ISO9001:2008, ISO 27001 and CMMI3. Operate and manage with support from FPT
  • Diverse experience

    Consulted and successfully implemented many applications for provinces and cities of diverse sizes and characteristics

Success Stories

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

  Corporate overview The company specializes in manufacturing diverse paper packaging products such as paper boxes, paper bags, cartons and other customized paper packaging products. Scope of application Over 3,000 staff. Head office and Factory. Successful applications of FPT.iHRP – Digital HR solution ecosystem System Management, HR Managment, Attendance...

Comprehensive digital transformation of HR in a real estate corporation

  Corporate overview One of Asia’s largest diversified real estate corporations. It owns a diverse portfolio of mixed-use projects, retail areas, commercial office complexes, and accommodation services, residential and housing areas, commercial areas, logistics assets, industrial parks and data centers. Scope of application Over 500 staff. Vietnam headquarters Successful...

Hệ thống Kho Cơ sở dữ liệu

FPT là đối tác chính chịu trách nhiệm xây dựng và triển khai các hệ thống Kho CSDL cho các cơ quan lớn trực thuộc Bộ Tài chính. Tính đến nay, tại Bộ Tài chính hệ thống Kho CSDL đã được triển khai tại các đơn vị thuộc Bộ...

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

Thủ tướng Chính phủ Phạm Minh Chính cùng các lãnh đạo các bộ, tỉnh Khánh Hòa và Chủ tịch Tập đoàn FPT (ngoài cùng bên phải) thực hiện nghi thức nhấn nút khai trương Cổng Thông tin xúc tiến đầu tư tỉnh Khánh Hoà – Ảnh: VGP/VA Ước mơ...

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Cities and provinces are companions of FPT IS

News and Trends

4 April, 2025

FPT and TKV senior leaders meet to discuss Comprehensive Digital Transformation Strategy

Recently, FPT held a high-level working session with the Vietnam National Coal and Mineral Industries Holding Corporation (TKV) to discuss strategic cooperation in digital transformation and the application of technology in the group’s management and production activities, in line with the spirit of Resolution 57. The event was attended...
FPT joins hands with Institute for AI (University of Technology – VNU): Creating a launchpad for the development of Vietnamese AI talents
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FPT joins hands with Institute for AI (University of Technology – VNU): Creating a launchpad for the development of Vietnamese AI talents

Recently, the Institute for Artificial Intelligence, University of Technology, Vietnam National University Hanoi signed a cooperation agreement with FPT IS (a subsidiary company of the FPT Corporation) regarding training, scientific research, and the implementation of applications in the field...
FPT Launches High-Tech and Semiconductor R&D Center at Da Nang’s Software Park No. 2
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FPT Launches High-Tech and Semiconductor R&D Center at Da Nang’s Software Park No. 2

On March 27, 2025, FPT Corporation officially inaugurated its High-Tech and Semiconductor R&D Center at Software Park No. 2, Da Nang City. This marks a significant step in FPT’s strong commitment to partnering with the city to promote science,...
FPT completed the acceptance testing for the Q1/2025 maintenance contract with Vietnamobile
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FPT completed the acceptance testing for the Q1/2025 maintenance contract with Vietnamobile

Recently, Vietnamobile (VNM) renewed its maintenance support contract with FPT, citing the superior quality of FPT’s services. Recognized as the most responsive, dedicated, and effective support partner, FPT continues to collaborate with VNM in the operation and maintenance of...
FPT partners with Masterise Group to enhance data security with Skyhigh Security technology
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FPT partners with Masterise Group to enhance data security with Skyhigh Security technology

On March 25th, FPT IS Company Limited, a subsidiary of FPT Corporation, and Masterise Group officially launched the Data Loss Prevention (DLP) project, deploying cutting-edge technology from Skyhigh Security. This project marks the inaugural collaboration between FPT and Masterise...
FPT successfully implements international standard greenhouse gas inventory project for Tran Duc
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FPT successfully implements international standard greenhouse gas inventory project for Tran Duc

In the global movement towards sustainable development and reducing greenhouse gas emissions, Tran Duc Corporation– one of Vietnam’s leading wood manufacturers – has taken the lead in implementing a greenhouse gas inventory project covering Scope 1, 2, and 3,...
FPT.eID meets international standard ISO 30107-3 (Level 1), enhances anti-spoofing security
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FPT.eID meets international standard ISO 30107-3 (Level 1), enhances anti-spoofing security

FPT.eID, the electronic identification solution developed by FPT, has officially passed the rigorous testing procedures of iBeta to obtain the ISO 30107-3 (Level 1) certification – a key international standard for the ability to detect and prevent spoofing attacks...
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    Digital citizen application FPT.dCitizen