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Digital citizen application FPT.dCitizen

Empowering citizens at the core of digital transformation

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A multi-dimensional portal between the citizens and the government

The foundation for national digital transformation, leading to successful development in the digital economy and society, relies on a community of satisfied and happy digital citizens. The Vietnamese government’s policies and guidelines, exemplified by Project 06, consistently prioritize placing people at the core of the digital transformation process. Specifically, individuals are equipped with digital capabilities to thrive as digital citizens within a digital society. FPT is prepared to collaborate with provinces and cities, leveraging our technologies and experience to  cultivate digital citizens. Our applications not only establish a multi-dimensional portal between citizens and the government but also lay the groundwork for a data warehouse essential for developing and managing a modern, safe, and humane digital environment.

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Outstanding Awards

Digital citizen application FPT.dCitizen

FPT.dCitizen provides a comprehensive digital transformation platform offering the following benefits:

  • Optimize people’s experience and create a multi-dimensional interaction channel among the government, businesses, and people for socio-economic activities. In particular, people can access a single application to search for information, register for online public services, give feedback and perform other activities.
  • Form an open data warehouse for the government and citizens
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Fpt Digital Citizen App 1

Satisfaction gauge for people and businesses

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Multi-dimensional interaction channel between the government and citizens

  • Businesses and citizens can get the latest information from the government as well as give feedback
  • The government receives information directly from the people as well as give annoucements IMMEDIATELY to all people.
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Optimized digital experience

People can access a single application to search for information, register for online public services, give feedback and perform other activities.

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Business digital transformation supported

  • Offer information portals for businesses
  • Enable businesses to register for public services and search for procedures online
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Reports for management and decision making

The government can build and access a citizen data warehouse for informed decision making.

Key features of FPT.dCitizen

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Smart identification

  • Multi-factor authentication
  • The user accounts are centrally authenticated with SSO by VNeID or the National Public Service Portal

Online Public Services

  • People and businesses can directly submit public service applications, pay public service fees, look up records and check digitally signed documents
  • Satisfaction feedback

Smart city services

Quickly access provincial information on socio-economic development:

  • Announcements and news of the province
  • Construction planning
  • Transportation
  • Investment promotion information
  • Online maps

Features for daily activities:

  • Healthcare
  • Education
  • Tourist information
  • Job information
  • Social security
  • Q&A – chatBOT

Leverage data effectively with FPT solutions

  • Ready-to-use platform

    The app is available on App Store and Google Play

  • Flexible integration

    Integrate a variety of local and business applications and services
    Provide multiple services and utility applications, including e-wallet, citizen engagement applications (e.g. Loyalty - Model citizen), etc.

  • Secure authentication

    Multi-factor authentication, integrated with SSO centralized authentication by VNeID
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  • Compliance with provinces/cities’s regulations on digital transformation

    Complies with the government digital transformation list, tasks, projects, and the e-Government Architecture of the Ministry of Information and Communications

  • Best quality

    Deploy according to quality and security standards ISO9001:2008, ISO 27001 and CMMI3. Operate and manage with support from FPT

  • Diverse experience

    Consulted and successfully implemented many applications for provinces and cities of diverse sizes and characteristics

Success Stories

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

  Corporate overview The company specializes in manufacturing diverse paper packaging products such as paper boxes, paper bags, cartons and other customized paper packaging products. Scope of application Over 3,000 staff. Head office and Factory. Successful applications of FPT.iHRP – Digital HR solution ecosystem System Management, HR Managment, Attendance...
Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

  Corporate overview One of Asia’s largest diversified real estate corporations. It owns a diverse portfolio of mixed-use projects, retail areas, commercial office complexes, and accommodation services, residential and housing areas, commercial areas, logistics assets, industrial parks and data centers. Scope of application Over 500 staff. Vietnam headquarters Successful...
Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

FPT là đối tác chính chịu trách nhiệm xây dựng và triển khai các hệ thống Kho CSDL cho các cơ quan lớn trực thuộc Bộ Tài chính. Tính đến nay, tại Bộ Tài chính hệ thống Kho CSDL đã được triển khai tại các đơn vị thuộc Bộ...
Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

Thủ tướng Chính phủ Phạm Minh Chính cùng các lãnh đạo các bộ, tỉnh Khánh Hòa và Chủ tịch Tập đoàn FPT (ngoài cùng bên phải) thực hiện nghi thức nhấn nút khai trương Cổng Thông tin xúc tiến đầu tư tỉnh Khánh Hoà – Ảnh: VGP/VA Ước mơ...
FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot
Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Cities and provinces are companions of FPT IS

Khánh Hòa
Cần Thơ
Trà Vinh
Bình Định
Hà Tĩnh

News and Trends

FPT successfully completes largest-ever Data Center migration project for the tax sector
15 July, 2025

FPT successfully completes largest-ever Data Center migration project for the tax sector

FPT has successfully completed the full migration of the Tax Authority’s primary Data Center to a new location, encompassing over 1,600 virtual servers, 135 applications, and thousands of system connections. This project is recognized as one of the most complex and high-impact IT infrastructure migrations in the finance sector....
VietinBank and FPT offer lifetime-free mobile sales management app with e-Invoice integration for household businesses
14 July, 2025

VietinBank and FPT offer lifetime-free mobile sales management app with e-Invoice integration for household businesses

Ministry of Justice pioneers digital and AI transformation in electronic civil enforcement receipts
7 July, 2025

Ministry of Justice pioneers digital and AI transformation in electronic civil enforcement receipts

FPT and IBM partner to accelerate digital transformation and AI breakthroughs in the securities sector
7 July, 2025

FPT and IBM partner to accelerate digital transformation and AI breakthroughs in the securities sector

FPT stands ready to accompany Vietnam in the implementation of the Law on Data
2 July, 2025

FPT stands ready to accompany Vietnam in the implementation of the Law on Data

FPT secures position in the Vietnam Report’s Top 10 Reputable Technology Companies of 2025
Highlight

FPT secures position in the Vietnam Report’s Top 10 Reputable Technology Companies of 2025

FPT Corporation features in the 2025 rankings released by Vietnam Report on June 20, 2025. Accordingly, FPT Corporation ranks among the Top 10 Most Reputable Information Technology and Telecommunications Companies in 2025. It leads the list of Top 10...
Techcombank partners with FPT to deliver end-to-end financial solutions, boosting competitiveness for distribution agents
Highlight

Techcombank partners with FPT to deliver end-to-end financial solutions, boosting competitiveness for distribution agents

Hanoi, June 25, 2025 – Vietnam Technological and Commercial Joint Stock Bank (Techcombank) and FPT Corporation signed a partnership agreement to implement a supply chain financing program for thousands of agents. The initiative is powered by the TradeFlat digital...
FPT welcomes IEEE APAC leadership delegation, fostering collaboration in talent development and technology
Highlight

FPT welcomes IEEE APAC leadership delegation, fostering collaboration in talent development and technology

Recently, FPT and the Institute of Electrical and Electronics Engineers (IEEE) held a high-level meeting at FPT Tower. During the session, leaders from both sides exchanged insights on technological capabilities and proposed initiatives for workforce development and AI-powered technology...
FPT teams up with Creaform – Canadian tech firm advances 3D digitization of Vietnamese heritage
Highlight

FPT teams up with Creaform – Canadian tech firm advances 3D digitization of Vietnamese heritage

Recently, FPT joined forces with Creaform, a leading Canadian technology company specializing in 3D scanning and precision measurement, to collaborate on heritage preservation and cultural digitization in Vietnam. FPT partners with Creaform to master world-class 3D digitization technology According...
FPT shares practical Digital Transformation Model with upcoming leadership of Vietnam National Coal and Mineral Industries Group 
Highlight

FPT shares practical Digital Transformation Model with upcoming leadership of Vietnam National Coal and Mineral Industries Group 

Continuing the strategic cooperation framework between FPT and the Vietnam National Coal and Mineral Industries Group (Vinacomin), on June 24, 2025, FPT welcomed a delegation of executive trainees (Cohort 14) from the Vietnam National Coal and Mineral Industries Group...
FPT and BIDV join forces to accelerate green transformation for businesses
Highlight

FPT and BIDV join forces to accelerate green transformation for businesses

Continuing its series of initiatives supporting businesses on the path to sustainable development in Hanoi, on June 20, 2025, FPT Corporation proudly participated in the seminar titled “The Green Transition Journey: Financial and Technological Solutions for a Sustainable Future,”...
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