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Digital citizen application FPT.dCitizen

Empowering citizens at the core of digital transformation

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A multi-dimensional portal between the citizens and the government

The foundation for national digital transformation, leading to successful development in the digital economy and society, relies on a community of satisfied and happy digital citizens. The Vietnamese government’s policies and guidelines, exemplified by Project 06, consistently prioritize placing people at the core of the digital transformation process. Specifically, individuals are equipped with digital capabilities to thrive as digital citizens within a digital society. FPT is prepared to collaborate with provinces and cities, leveraging our technologies and experience to  cultivate digital citizens. Our applications not only establish a multi-dimensional portal between citizens and the government but also lay the groundwork for a data warehouse essential for developing and managing a modern, safe, and humane digital environment.

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Outstanding Awards

Digital citizen application FPT.dCitizen

FPT.dCitizen provides a comprehensive digital transformation platform offering the following benefits:

  • Optimize people’s experience and create a multi-dimensional interaction channel among the government, businesses, and people for socio-economic activities. In particular, people can access a single application to search for information, register for online public services, give feedback and perform other activities.
  • Form an open data warehouse for the government and citizens
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Fpt Digital Citizen App 1

Satisfaction gauge for people and businesses

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Multi-dimensional interaction channel between the government and citizens

  • Businesses and citizens can get the latest information from the government as well as give feedback
  • The government receives information directly from the people as well as give annoucements IMMEDIATELY to all people.
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Optimized digital experience

People can access a single application to search for information, register for online public services, give feedback and perform other activities.

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Business digital transformation supported

  • Offer information portals for businesses
  • Enable businesses to register for public services and search for procedures online
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Reports for management and decision making

The government can build and access a citizen data warehouse for informed decision making.

Key features of FPT.dCitizen

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Smart identification

  • Multi-factor authentication
  • The user accounts are centrally authenticated with SSO by VNeID or the National Public Service Portal

Online Public Services

  • People and businesses can directly submit public service applications, pay public service fees, look up records and check digitally signed documents
  • Satisfaction feedback

Smart city services

Quickly access provincial information on socio-economic development:

  • Announcements and news of the province
  • Construction planning
  • Transportation
  • Investment promotion information
  • Online maps

Features for daily activities:

  • Healthcare
  • Education
  • Tourist information
  • Job information
  • Social security
  • Q&A – chatBOT

Leverage data effectively with FPT solutions

  • Ready-to-use platform

    The app is available on App Store and Google Play

  • Flexible integration

    Integrate a variety of local and business applications and services
    Provide multiple services and utility applications, including e-wallet, citizen engagement applications (e.g. Loyalty - Model citizen), etc.

  • Secure authentication

    Multi-factor authentication, integrated with SSO centralized authentication by VNeID
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  • Compliance with provinces/cities’s regulations on digital transformation

    Complies with the government digital transformation list, tasks, projects, and the e-Government Architecture of the Ministry of Information and Communications

  • Best quality

    Deploy according to quality and security standards ISO9001:2008, ISO 27001 and CMMI3. Operate and manage with support from FPT

  • Diverse experience

    Consulted and successfully implemented many applications for provinces and cities of diverse sizes and characteristics

Success Stories

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

  Corporate overview The company specializes in manufacturing diverse paper packaging products such as paper boxes, paper bags, cartons and other customized paper packaging products. Scope of application Over 3,000 staff. Head office and Factory. Successful applications of FPT.iHRP – Digital HR solution ecosystem System Management, HR Managment, Attendance...
Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

  Corporate overview One of Asia’s largest diversified real estate corporations. It owns a diverse portfolio of mixed-use projects, retail areas, commercial office complexes, and accommodation services, residential and housing areas, commercial areas, logistics assets, industrial parks and data centers. Scope of application Over 500 staff. Vietnam headquarters Successful...
Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

FPT là đối tác chính chịu trách nhiệm xây dựng và triển khai các hệ thống Kho CSDL cho các cơ quan lớn trực thuộc Bộ Tài chính. Tính đến nay, tại Bộ Tài chính hệ thống Kho CSDL đã được triển khai tại các đơn vị thuộc Bộ...
Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

Thủ tướng Chính phủ Phạm Minh Chính cùng các lãnh đạo các bộ, tỉnh Khánh Hòa và Chủ tịch Tập đoàn FPT (ngoài cùng bên phải) thực hiện nghi thức nhấn nút khai trương Cổng Thông tin xúc tiến đầu tư tỉnh Khánh Hoà – Ảnh: VGP/VA Ước mơ...
FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot
Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Cities and provinces are companions of FPT IS

Khánh Hòa
Cần Thơ
Trà Vinh
Bình Định
Hà Tĩnh

News and Trends

FPT partners with the State Records and Archives Department of Vietnam to donate electronic archive solution to 15 Northern provinces
23 September, 2025

FPT partners with the State Records and Archives Department of Vietnam to donate electronic archive solution to 15 Northern provinces

On September 18 in Hanoi, as part of a series of conferences addressing challenges in records and archives management for two-tier local government operations and the deployment of digital document management software, FPT Corporation partnered with the State Records and Archives Department of Vietnam to donate electronic archive and...
VertZéro – A ‘Make-in-Vietnam’ solution certified by TÜV Rheinland Germany for internationally standardized carbon footprints calculation method
23 September, 2025

VertZéro – A ‘Make-in-Vietnam’ solution certified by TÜV Rheinland Germany for internationally standardized carbon footprints calculation method

GEIC completes deployment of FPT.iHRP to optimize human resource management amid rapid growth
22 September, 2025

GEIC completes deployment of FPT.iHRP to optimize human resource management amid rapid growth

Dong Nai General Hospital officially launches Electronic Medical Records system – paving the way toward a 4.0 digital hospital
22 September, 2025

Dong Nai General Hospital officially launches Electronic Medical Records system – paving the way toward a 4.0 digital hospital

Vinphaco completes phase 2 go-live of SAP S/4HANA, accelerating digital transformation journey
22 September, 2025

Vinphaco completes phase 2 go-live of SAP S/4HANA, accelerating digital transformation journey

FPT meets with Japanese partners to foster collaboration in semiconductor workforce development
Highlight

FPT meets with Japanese partners to foster collaboration in semiconductor workforce development

In early September, at FPT Tower, Mr. Tran Dang Hoa – Chairman of FPT IS and FPT Semiconductor under FPT Corporation – together with representatives from FPT University, and FPT Polytechnic College, held a working session with Japanese partners...
UNICEF and FPT join forces to harness Green Tech, Data, and AI for child protection
Highlight

UNICEF and FPT join forces to harness Green Tech, Data, and AI for child protection

Recently, the United Nations Children’s Fund (UNICEF) in Vietnam and FPT Corporation signed an initial commitment to collaborate on deploying technology-driven solutions in green transition, data analytics, and artificial intelligence (AI) to support child protection and education in Vietnam....
HURC1 partners with MB, MBV, and FPT to enhance digital utilities and passenger experience
Highlight

HURC1 partners with MB, MBV, and FPT to enhance digital utilities and passenger experience

On September 12, 2025, Ho Chi Minh City Urban Railway Company Limited Line 1 (HURC1) – the operator of Ho Chi Minh City’s Metro Line 1 – signed a cooperation agreement with partners including Military Commercial Joint Stock Bank...
FPT pledges to support Vietnam in driving Green Data Center development
Highlight

FPT pledges to support Vietnam in driving Green Data Center development

On September 12, Mr. Pham Tuan – Product Director of VertZéro at FPT Corporation delivered a keynote address titled “Data Centers in the AI Era: Power Challenges and the Net Zero Journey” at the Viet Industry 2025 Data Center...
FPT brings the spirit of “entrepreneurship and innovation” to the 7th National Innovation and Startup Forum – Quang Ninh 2025
Highlight

FPT brings the spirit of “entrepreneurship and innovation” to the 7th National Innovation and Startup Forum – Quang Ninh 2025

On September 10, the 7th National Innovation and Startup Forum took place at Royal Hotel, Bai Chay, Quang Ninh, bringing together leading experts, investors, and top technology enterprises. Amid the dynamic atmosphere of the event, FPT’s exhibition booth stood...
FPT showcases modern technology ecosystem at the 80th Anniversary of Vietnam’s Tax Sector
Highlight

FPT showcases modern technology ecosystem at the 80th Anniversary of Vietnam’s Tax Sector

Hanoi, September 8, 2025 – The General Department of Taxation today hosted a program celebrating the 80th anniversary of the Traditional Day of the Vietnamese Tax Sector (September 10, 1945 – September 10, 2025), featuring a seminar and a...
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