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Digital citizen application FPT.dCitizen

Digital citizen application FPT.dCitizen

Empowering citizens at the core of digital transformation

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A multi-dimensional portal between the citizens and the government

The foundation for national digital transformation, leading to successful development in the digital economy and society, relies on a community of satisfied and happy digital citizens. The Vietnamese government’s policies and guidelines, exemplified by Project 06, consistently prioritize placing people at the core of the digital transformation process. Specifically, individuals are equipped with digital capabilities to thrive as digital citizens within a digital society. FPT is prepared to collaborate with provinces and cities, leveraging our technologies and experience to  cultivate digital citizens. Our applications not only establish a multi-dimensional portal between citizens and the government but also lay the groundwork for a data warehouse essential for developing and managing a modern, safe, and humane digital environment.

Digital citizen application FPT.dCitizen

FPT.dCitizen provides a comprehensive digital transformation platform offering the following benefits:

  • Optimize people’s experience and create a multi-dimensional interaction channel among the government, businesses, and people for socio-economic activities. In particular, people can access a single application to search for information, register for online public services, give feedback and perform other activities.
  • Form an open data warehouse for the government and citizens

Satisfaction gauge for people and businesses

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Multi-dimensional interaction channel between the government and citizens

  • Businesses and citizens can get the latest information from the government as well as give feedback
  • The government receives information directly from the people as well as give annoucements IMMEDIATELY to all people.
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Optimized digital experience

People can access a single application to search for information, register for online public services, give feedback and perform other activities.

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Business digital transformation supported

  • Offer information portals for businesses
  • Enable businesses to register for public services and search for procedures online
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Reports for management and decision making

The government can build and access a citizen data warehouse for informed decision making.

Key features of FPT.dCitizen

Leverage data effectively with FPT solutions

  • Ready-to-use platform

    The app is available on App Store and Google Play
  • Flexible integration

    Integrate a variety of local and business applications and services
    Provide multiple services and utility applications, including e-wallet, citizen engagement applications (e.g. Loyalty - Model citizen), etc.
  • Secure authentication

    Multi-factor authentication, integrated with SSO centralized authentication by VNeID
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  • Compliance with provinces/cities’s regulations on digital transformation

    Complies with the government digital transformation list, tasks, projects, and the e-Government Architecture of the Ministry of Information and Communications
  • Best quality

    Deploy according to quality and security standards ISO9001:2008, ISO 27001 and CMMI3. Operate and manage with support from FPT
  • Diverse experience

    Consulted and successfully implemented many applications for provinces and cities of diverse sizes and characteristics

Success Stories

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

  Corporate overview The company specializes in manufacturing diverse paper packaging products such as paper boxes, paper bags, cartons and other customized paper packaging products. Scope of application Over 3,000 staff. Head office and Factory. Successful applications of FPT.iHRP – Digital HR solution ecosystem System Management, HR Managment, Attendance...

Comprehensive digital transformation of HR in a real estate corporation

  Corporate overview One of Asia’s largest diversified real estate corporations. It owns a diverse portfolio of mixed-use projects, retail areas, commercial office complexes, and accommodation services, residential and housing areas, commercial areas, logistics assets, industrial parks and data centers. Scope of application Over 500 staff. Vietnam headquarters Successful...

Hệ thống Kho Cơ sở dữ liệu

FPT là đối tác chính chịu trách nhiệm xây dựng và triển khai các hệ thống Kho CSDL cho các cơ quan lớn trực thuộc Bộ Tài chính. Tính đến nay, tại Bộ Tài chính hệ thống Kho CSDL đã được triển khai tại các đơn vị thuộc Bộ...

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

Thủ tướng Chính phủ Phạm Minh Chính cùng các lãnh đạo các bộ, tỉnh Khánh Hòa và Chủ tịch Tập đoàn FPT (ngoài cùng bên phải) thực hiện nghi thức nhấn nút khai trương Cổng Thông tin xúc tiến đầu tư tỉnh Khánh Hoà – Ảnh: VGP/VA Ước mơ...

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Cities and provinces are companions of FPT IS

News and Trends

25 February, 2025

FPT Affirms Green Transformation Strategy with ISO 14064-1:2018 Certification

Recently, FPT became the pioneering technology company in Vietnam to be awarded the ISO 14064-1:2018 certification by BSI Assurance UK across Scopes 1, 2, and 3 emissions, thanks to its automated emission inventory technology. This marks a significant milestone, reaffirming FPT’s commitment to sustainable development, while also demonstrating its...
FPT continues to accompany Military Hospital 105 in the journey of healthcare digital transformation
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FPT continues to accompany Military Hospital 105 in the journey of healthcare digital transformation

Recently, FPT IS, a member of FPT Corporation, and Military Hospital 105 officially signed the project “IT Service Rental: Hospital Management Software (HIS)” under the FPT.eHospital ecosystem. The project marks an important milestone in the hospital’s digital transformation strategy,...
FPT and Konica Minolta collaborate to implement a global healthcare project
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FPT and Konica Minolta collaborate to implement a global healthcare project

FPT and Konica Minolta (Japan) are proud to officially announce the launch of the Konica Minolta (KMI) project – a significant partnership marking the first globalization milestone of the Azladin digital healthcare platform under FPT Healthcare. The KMI project...
PhuTai Quartz Stone undergoes digital transformation in management, elevating operational standards in the quartz stone manufacturing industry
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PhuTai Quartz Stone undergoes digital transformation in management, elevating operational standards in the quartz stone manufacturing industry

Recently, Phu Tai Quartz Stone Company Limited (PhuTai Quartz Stone – a subsidiary of Phu Tai Joint Stock Company) and FPT Corporation launched a project to implement an enterprise resource planning (ERP) system. This marks a significant milestone in...
BIDV & FPT Sign Memorandum of Understanding to Promote Green Finance and Green Transition for Vietnamese Businesses
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BIDV & FPT Sign Memorandum of Understanding to Promote Green Finance and Green Transition for Vietnamese Businesses

Recently, FPT Group and the Bank for Investment and Development of Vietnam (BIDV) signed a Memorandum of Understanding (MoU) to implement an automated greenhouse gas (GHG) inventory and management solution for enterprises – a pioneering initiative in Vietnam. This...
FamilyMart Vietnam Enhances Competitiveness with Technology Solutions from FPT Utop
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FamilyMart Vietnam Enhances Competitiveness with Technology Solutions from FPT Utop

Recently, Utop Technology JSC, a subsidiary of FPT Corporation, signed an agreement to implement the FPT CX Suite for FamilyMart Vietnam JSC at Utop’s headquarters in Ho Chi Minh City. This collaboration marks a significant milestone for Utop in...
Phu Tai Quartz Digitalizes Operations with SAP S/4HANA Public Cloud Implemented by FPT
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Phu Tai Quartz Digitalizes Operations with SAP S/4HANA Public Cloud Implemented by FPT

Recently, Phu Tai Quartz Co., Ltd. (a subsidiary of Phu Tai Corporation) and FPT IS, a member of FPT Corporation, officially signed a cooperation agreement to implement the SAP S/4HANA Public Cloud enterprise resource planning system. This project marks...
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    Digital citizen application FPT.dCitizen