FPT.eTCS

State budget collection is a critical national function, yet it remains hindered by numerous obstacles

In practice, the process of collecting state budget revenues (SBR) continues to face significant fragmentation. Each stakeholder – banks, tax authorities, customs, the State Treasury, enterprises, and individuals – operates on separate systems that are poorly integrated and difficult to synchronize. Banks are burdened with high system integration costs and must navigate complex operational workflows. Government agencies lack real-time tools to effectively monitor and manage transactions. Enterprises and individuals struggle with cumbersome procedures, delayed confirmations, and a high risk of transaction errors.

FPT.eTCS is a comprehensive digital solution for SBR collection, creating seamless integration between banks, tax departments, customs, and the State Treasury. It empowers taxpayers – both businesses and individuals – to fulfill their obligations quickly, transparently, and with full assurance of transaction safety.

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WHY CHOOSE FPT.eTCS?

A trusted partner of the Tax, Customs, and State Treasury sectors

With nearly 30 years of strategic collaboration, FPT is proud to be a key partner in deploying core information technology systems for Vietnam’s Tax, Customs, and State Treasury authorities.
Expertise you can rely on – Guaranteed service quality

Backed by a team of over 3,000 highly qualified IT experts and engineers, FPT has successfully delivered numerous mission-critical IT projects both domestically and internationally.

Advanced technology with exceptional security standards

FPT.eTCS is built on a modern technology platform and integrates advanced security protocols, ensuring maximum information safety and compliance.
Open and flexible architecture – Ready to scale with your needs

The system is designed with an open architecture and modular structure, allowing businesses to easily select suitable features, expand application scopes, and upgrade infrastructure with minimal disruption.

Product module

Core features

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Multi-channel tax and fee collection

Supports the collection of domestic taxes, customs duties, and seaport infrastructure fees through multiple channels: over-the-counter, Internet Banking, and Mobile Banking—maximizing convenience for taxpayers.

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Direct integration with the General Department of Customs

Enables the execution of import–export tax collection on behalf of customs authorities.
Supports electronic customs guarantee processing, helping to shorten clearance times and expedite tax obligations.

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Comprehensive electronic tax payment system

Includes sub-modules such as electronic tax services, eTaxMobile, and integration with tax declaration systems—allowing taxpayers to submit and track payments anytime, anywhere.

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Bilateral integration with the State Treasury

Ensures real-time transaction processing, reconciliation, and accounting with high accuracy—enhancing the reliability of state budget revenue management.

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e-Receipt and transaction tracing module

Provides electronic receipts, enabling both banks and taxpayers to reconcile transactions easily, reduce disputes, and improve transparency.

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Integration with the National Public Service Portal and Vietnam Social Security (VSS)

Facilitates the collection of public service fees and social insurance payments, expanding the digital public finance ecosystem via banking channels.

Benefits for banks

Customer acquisition

Enable businesses and individuals to pay taxes and fees easily and conveniently, enhancing user satisfaction and attracting more clients to digital banking channels.

Cash flow growth & operational optimization

Increase transaction volume through the banking system and reduce manual processing by enabling seamless online tax payments.

Policy readiness

Position the bank as an official account management partner for tax and customs authorities, aligning with government digital finance initiatives.

Trend alignment

Embrace electronic tax declaration and payment—an inevitable trend among digitally advanced economies.

Revenue generation

Drive fee-based income by capturing high transaction volumes from taxes, service charges, and social insurance contributions across both individual and enterprise segments.

Customer retention

Serve as an official tax payment channel, deepening engagement and strengthening long-term relationships with customers.

Enhanced reputation

Enhanced reputation: Demonstrate leadership in the public finance ecosystem by delivering reliable, modernized state revenue collection services.

Cost efficiency

Reduce manual operations, minimize errors, and optimize backend processing with a fully digitized system.

Service expansion readiness

Easily integrate additional public services—such as social insurance and administrative fee payments—on the existing platform architecture.

Our Customers

Banks that have implemented State Budget Collection services