Banking
Using FPT IS service has helped our bank reduce operating costs by 30% while improving the availability of our IT system. FPT IS always ensures a number of highly qualified engineers to operate the system
Maximize IT infrastructure value
A ready IT infrastructure is the backbone of modern businesses. FPT will work side by side with your organization on your mission of maintaining the reliability and cost-effective development of your IT infrastructure while focusing 100% of your efforts on core business activities.
IT infrastructure management services (IMS)
FPT provides end-to-end IT infrastructure management services, including IT infrastructure monitoring, support and consulting, as well as assurance of IT infrastructure stability, with the aim of saving costs and creating a solid foundation for your organizations’ development:
- Monitoring service
- System management service
- Network administration/security services
- Facility management services
- Backup and storage management services
- Unified communications management service
- Middleware management service
- Cloud
- IT support service
Empower growth with diverse infrastructure services
24x7x365
Constantly monitor your organization’s IT system from FPT IS’s Tier 3 Data Center
ITIL standard process
System operation and management process complies with ITIL and ISO 20000 standards
Top experts
Operate and manage systems with a team of top-level experts and ITIL process development consultants in readiness
Immediate incident notification and resolution
Quickly notify and fully handle incidents to maintain seamless system operation
Automation and optimization
Operate and manage systems with a team of top-level experts
FPT IT Infrastructure Services
Monitoring
- Status checking and reporting
- Ping monitoring
- Process monitoring
- Service and resource monitoring
- URL monitoring
- Portal status checking
- Scheduled or Adhoc reporting
System management
- Active Directory management
- Email management
- VMware and Hyper-V management
- Log management
Network security management
- WAN network management
- Wireless system management
- Firewall system operation and management
- Intrusion prevention system operation and management
Facility management
- Power system
- Cooling system
- Fire alarm system/Fire suppression system
- Security system
- BMS system
Backup & storage management
- Backup & storage system management
- Backup & storage system troubleshooting
- DC/DR planning and testing
- Schedule and Adhoc reporting
Unified communications management
- VoIP management
- Unified communications management
- Virtual workplace communication management
Middleware management
- Middleware operation
- Middleware troubleshooting
Web & application management
- Web & application operation
- Web & application troubleshooting
IT Helpdesk
- IT support for desktops, printers, peripherals, phone systems and mobile devices
- Complex software system configuration, installation and maintenance
- Prompt issue identification, management and addressing
- Successful management of projects on time and on budget
Application of IT system management
Corporate
Through our partnership with FPT IS, we have enhanced the availability of our IT system, ensuring operational performance, data safety, and disaster prevention, while also realizing a significant reduction in operating costs, up to 40%
Government agencies
FPT IS’s IT system administration service has helped us reduce operating costs and quickly resolve problems. We are completely satisfied when cooperating with FPT IS
Our typical clients
Professional team - Specialized certifications - Leading partners
FPT IS’s team of experts with specialized international certifications and close cooperation with the world’s leading technology companies is ready to work with organizations and businesses in all fields for the full span from consultation to deployment.
News & Trends
16 October, 2024
The national forum to support businesses in digital transformation and e-commerce development with the theme “Developing safe electronic contracts” recently took place in Hanoi with an emphasis on the significance of promoting electronic contracts under the robust development of the digital economy and e-commerce. The forum was organized by...
FPT IS IT infrastructure services
optimize data connections, serving smart management methods
IT system operation and management services
Automate IT system operation and management following ITIL framework and ISO 20000 standards
Quickly troubleshoot incidents
Operate, monitor and manage IT systems
Infrastructure Deployment Services (IDS)
LAN/WAN/DC network system; new generation network system SDN
Security system for IT infrastructure
Server, storage, backup, and database systems
Virtualization, cloud computing systems
IT infrastructure system optimization and troubleshooting services
DC-DR solution deployment service
Banking Services and Solutions (BSS)
Solution for automatic transaction equipment system
Solution for card issuance system
Solutions for specialized terminals
Solutions for ATM Guard
Security solutions in financial switching systems, card issuance, digital signatures, etc.
Find out more about Digital Infrastructure solutions for your organization