About the Customer

VNPAY – Vietnam Payment Solution Joint Stock Company
VNPay is a leading fintech enterprise in the field of electronic payments

Problem Statement

As of 2020, over 150,000 businesses have partnered to use VNPay at their sale points. Every month, VNPay signs more than 2,000 contracts with partners to implement the use of VNPay applications.
Sales staff (NVKD) have to bring hard copies of the contracts to each partner’s point of sale. To complete the contract signing, NVKDs have to make multiple trips.
Every month, the company has to collect all contracts from various locations and send them to the administrative department.

Solution

Since the beginning of 2022, VNPAY has implemented FPT.eContract to sign contracts with partners nationwide in Hanoi, Ho Chi Minh City, Hai Phong, Vung Tau, etc. Not only VNPay but also other member companies of the VNLife group like Pos365, Digilife and Sapo have started using FPT.eContract.

From February 2023, VNPay began using FPT.CeCA to authenticate contracts with major partners or high-value contracts. This helps increase the authenticity of contracts and prevent lawsuits and disputes.