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LendVero

End-to-end loan management system helps manage loans from originating to monitoring and manage debt collection

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Enhancing Competitive Advantage for Consumer Credit Organizations

Due to competitions from large credit organizations, small and medium-sized credit enterprises encounter numerous challenges in attracting customers. A new solution can assist credit enterprises in managing loans end-to-end, from initiation to disbursement, loan management and finally debt collection management, credit companies can effectively assess and manage risks. Additionally, companies can provide seamless, transparent, and efficient services, thereby enhancing customer experience and addressing issues such as slow processing times, errors, and security vulnerabilities.

LendVero - A Comprehensive Loan Management System

Enhancing Competitive Advantage for Consumer Credit Organizations, our solution manages loans end-to-end, enhancing risk assessment, disbursement, and debt collection. Experience seamless, transparent, and efficient services, improving customer satisfaction and addressing issues like slow processing times, errors, and security vulnerabilities. Transform your credit enterprise with improved efficiency and customer experience.

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LendVero - End-to-End Loan Management System

A highly efficient solution in the credit management field, aimed at optimizing loan origination and debt collection processes for customers. The solution comprises the following key components:

Loan Origination System (LOS)

A software system utilized in the financial industry to manage the processing and recording of loan requests from customers. This system is designed to streamline the process from customer loan application to loan approval or rejection.

Debt Collection System

This system focuses on tracking and managing overdue customers, helping organizations minimize overdue debts through proactive actions and close monitoring. It manages the entire debt collection lifecycle, from sending debt reminder message, dialing overdue customers to handling bad debt customer groups, including monitoring legal options, asset recovery, and disposal.

Benefits

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Time optimization

Shorten the service delivery time to customers, enhancing the financial company’s competitiveness in the market.

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Process automation

Automate business processes from customer engagement to successful service delivery, improving processes, increasing efficiency, and productivity.

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Flexibility

Flexible platform system, easily change current processes or add new processes as needed. Ensure quick service delivery to customers at low cost.

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Compliance adherence

Comply with debt collection regulations and guidelines, reducing risks of legal issues or penalties for businesses. Provide integrated compliance features and legal support to help businesses navigate complex regulatory requirements effectively.

KEY FEATURES

  • AUTOMATION & EFFICIENCY: System automates various aspects of the loan origination process, from customer engagement to loan disbursement, contributing to increase efficiency and productivity, reduce the time taken for loan processing and enhances the customer experience.
  • CUSTOMIZATION AND FLEXIBILITY: Built on a flexible platform, our system allows easy customization of current processes or addition of new processes as needed.
  • INTEGRATION AND COMPATIBILITY: Our LOS system seamlessly integrates with other systems and platforms to create a unified ecosystem from customer engagement to loan disbursement (such as eID, eContract, PCB, Core, OTP, SMS…).
  • SECURITY & ANTI-FRAUD: Our system features automatic customer screening mechanisms through DTI, Scoring, Blacklist, CIC, reducing fraud during loan origination.
  • AUTOMATION & EFFICIENCY: Our system automates various aspects of the debt collection process, including communication, task assignment, follow-up actions, reducing manual intervention and streamlining workflows, ultimately saving time and resources for businesses.
  • CUSTOMIZATION & FLEXIBILITY: The system is customizable and flexible to meet the unique needs of businesses and their customers. It includes flexible modules such as eKYC, CIC, PCB, eContract, eSign….
  • COMPLIANCE & LEGAL SUPPORT: The system ensures compliance with debt collection regulations and guidelines, reducing risks of legal issues or penalties for businesses. Additionally, it integrated compliance features and legal support that help businesses navigate complex regulatory requirements effectively.
  • ANALYSIS & PERFORMANCE REPORTING: Our system delivers powerful analysis and reporting to track key performance metrics, such as collection rates, aging of accrued debts using BPM (Business Process Automation).
  • INTEGRATION & COMPATIBILITY: The debt collection system seamlessly integrate with other systems and platforms, such as CRM software, accounting systems, and payment gateways. This integration ensures smooth data exchange, improves operational efficiency, and enhances overall system compatibility.
  • CUSTOMER-CENTRIC APPROACH: The debt collection systems prioritize the customer experience and aim to maintain positive relationships with customers. It provides customer-friendly communication channels, payment options, and transparent processes to encourage cooperation and facilitate debt collection.

Why LendVero?

  • Comprehensive and integrated

    Manage the entire loan process from customer engagement, origination, assessment, and disbursement to monitoring and debt recovery management.

  • Automation

    Automate business processes from customer engagement to successful service delivery, improving processes, increasing efficiency, and productivity.

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  • Security

    Comply with Circular 21/VBHN-NHNN regulations on safety and security for providing Internet Banking services.

  • Flexible platform

    Built on a flexible platform, allowing easy modification of current processes or addition of new processes as needed.

  • Modular

    Allows Financial Companies to choose to use individual components within the end-to-end loan management system.

Target customers: Consumer finance companies

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