Banking
Using FPT IS service has helped our bank reduce operating costs by 30% while improving the availability of our IT system. FPT IS always ensures a number of highly qualified engineers to operate the system
Maximize IT infrastructure value
A ready IT infrastructure is the backbone of modern businesses. FPT will work side by side with your organization on your mission of maintaining the reliability and cost-effective development of your IT infrastructure while focusing 100% of your efforts on core business activities.
IT infrastructure management services (IMS)
FPT provides end-to-end IT infrastructure management services, including IT infrastructure monitoring, support and consulting, as well as assurance of IT infrastructure stability, with the aim of saving costs and creating a solid foundation for your organizations’ development:
- System monitoring
- Network operations
- Server operations
- Storage operations
- Backup operations
Outstanding Awards
Empower growth with diverse infrastructure services
24x7x365
Constantly monitor your organization’s IT system from FPT IS’s Tier 3 Data Center
ITIL standard process
System operation and management process complies with ITIL and ISO 20000 standards
Top experts
Operate and manage systems with a team of top-level experts and ITIL process development consultants in readiness
Immediate incident notification and resolution
Quickly notify and fully handle incidents to maintain seamless system operation
Automation and optimization
Operate and manage systems with a team of top-level experts
FPT IT Infrastructure Services
System Monitoring
- Perform daily system checks (daily checklist)
- Automated monitoring of system status
- Generate and deliver reports
Network Operations
- Provide single point of contact for service requests
- Monitor network systems
- Handle alerts
- Troubleshoot incidents
- Execute system changes upon request
- Resolve issues
Server Operations
- Provide single point of contact for service requests
- Monitor server systems
- Handle alerts
- Troubleshoot incidents
- Execute system changes upon request
- Resolve issues
Storage Operations
- Provide single point of contact for service requests
- Monitor storage systems
- Handle alerts
- Troubleshoot incidents
- Execute system changes upon request
- Resolve issues
Backup Operations
- Provide single point of contact for service requests
- Monitor backup systems
- Handle alerts
- Troubleshoot incidents
- Execute system changes upon request
- Perform scheduled backup jobs
Application of IT system management
Corporate
Through our partnership with FPT IS, we have enhanced the availability of our IT system, ensuring operational performance, data safety, and disaster prevention, while also realizing a significant reduction in operating costs, up to 40%
Government agencies
FPT IS’s IT system administration service has helped us reduce operating costs and quickly resolve problems. We are completely satisfied when cooperating with FPT IS
Our typical clients
Professional team - Specialized certifications - Leading partners
FPT IS’s team of experts with specialized international certifications and close cooperation with the world’s leading technology companies is ready to work with organizations and businesses in all fields for the full span from consultation to deployment.
News & Trends
15 July, 2025
FPT successfully completes largest-ever Data Center migration project for the tax sector
FPT has successfully completed the full migration of the Tax Authority’s primary Data Center to a new location, encompassing over 1,600 virtual servers, 135 applications, and thousands of system connections. This project is recognized as one of the most complex and high-impact IT infrastructure migrations in the finance sector....
FPT IS IT infrastructure services
optimize data connections, serving smart management methods
IT system operation and management services
Automate IT system operation and management following ITIL framework and ISO 20000 standards
Quickly troubleshoot incidents
Operate, monitor and manage IT systems
Infrastructure Deployment Services (IDS)
LAN/WAN/DC network system; new generation network system SDN
Security system for IT infrastructure
Server, storage, backup, and database systems
Virtualization, cloud computing systems
IT infrastructure system optimization and troubleshooting services
DC-DR solution deployment service
Banking Services and Solutions (BSS)
Solution for automatic transaction equipment system
Solution for card issuance system
Solutions for specialized terminals
Solutions for ATM Guard
Security solutions in financial switching systems, card issuance, digital signatures, etc.
Find out more about Digital Infrastructure solutions for your organization
