District 7 “shakes hands” with FPT to launch the Intelligent Operations Center

On April 21, 2023, the People’s Committee of District 7 (Ho Chi Minh City) has launched the Intelligent Operations Center. The Center is an important outcome resulting from the strategic cooperation between FPT Corporation and District 7 People’s Committee since 2021, and will enhance the District’s management capacity to realize socio-economic development goals.

The District 7’s Intelligent Operations Center is built to synchronize tech solutions and ensure that current and future systems can interact and exchange data in a flexible and consistent way. The Center has been developed based on the Center for COVID-19 Prevention and Control and Economic Recovery built by FPT for District 7 during the peak pandemic period in Ho Chi Minh City in 2021.

Digitalizing management data

Accordingly, the Center will form a database, digitalize and integrate data from various fields.

In the economic field, data of 29,273 business households, 30,025 enterprises, 22 cooperatives, 9 markets, supermarkets, 3 shopping malls, and 165 convenience stores will be digitalized. In the urban field, District 7 and FPT will digitalize all planning maps, 105 apartment buildings, 458 roads, 540 alleys, 410 rivers and canals, 100 bridges, and 25 fire hydrants.

In the field of natural resources and environment, the Center will digitalize land use plans, lists of trees, green areas, and garbage collection points. In the field of healthcare, 2,503 food service businesses with food hygiene and safety certificates granted, 5 hospitals, 266 pharmacies, 8 ward healthcare stations, 13 general clinics, and 155 specialized clinics will be subject to the digitalization. In the field of culture and society, FPT and the District will digitalize 1,316 poor households, 641 near-poor households, and 130 advertising billboards installed in the center area.

Mr. Vo Khac Thai – Secretary of District 7 Party Committee (3rd from the left), Mr. Nguyen Van Khoa – CEO of FPT Corporation (2nd from the left), and other representatives of leaders of District 7 press the button to launch the Intelligent Operations Center.

According to Mr. Vo Khac Thai – Secretary of District 7 Party Committee, Ho Chi Minh City, the Intelligent Operations Center will deliver positive effects in state management and socio-economic development for the District: “The Intelligent Operations Center will contribute to promoting the digital transformation process and the digital government development process, meanwhile improving the quality of services to the people. This also demonstrates the determination to realize the vision and aspiration to develop District 7 into a high-quality service center of healthcare, education, tourism, and sport in the southern region of Ho Chi Minh City”.

Mr. Vo Khac Thai – Secretary of District 7 Party Committee – emphasizes the importance of the Intelligent Operations Center.

The Intelligent Operations Center has inherited tech achievements resulting from the cooperation between FPT Corporation and District 7. The Center includes multiple systems, such as Security, order, and traffic safety monitoring system; Information security system for state administration and direction; System for collection of complaints from people and businesses; or Disease monitoring and prevention system.

Mr. Nguyen Van Khoa – CEO of FPT Corporation – says: “The launch of the Intelligent Operations Center is the next important achievement of the long-term and sustainable cooperation between FPT Corporation and District 7, demonstrates the vision of digital thinking and management of the District’s leaders. I believe that the Intelligent Operations Center will be a solid foundation for District 7 to gradually achieve its objectives and tasks of administrative reform, contributing to the fulfillment of socio-economic development goals in the District, serving the District’s administration and leadership in carrying out socio-political tasks not only in 2023 but also the subsequent years. FPT is committed to always accompanying District 7 in particular and administrative agencies of Ho Chi Minh City in general in the process of developing digital government, digital economy, and digital society models”.

Mr. Nguyen Van Khoa – CEO of FPT Corporation – expresses FPT’s commitment to accompany District 7 in the digital transformation process.

Previously in 2021, during the complex period of the Covid-19 pandemic, District 7 and FPT Corporation jointly and rapidly built the Center for COVID-19 Prevention and Control and Economic Recovery in just 10 days. This is an important movement, contributing to helping District 7 maintain itself as the “green area”, ensure security and order, and restore the economy. District 7 restored its economy in an impressive way when the state budget revenue in October 2021 was equal to the state budget revenue in entire third quarter of 2021, i.e, 470 billion VND.

Following that, the Center has been enhanced in terms of public administrative services with many outstanding features, creating an important step forward, contributing to concretizing digital transformation in state management work with a focus on Digital economy, Smart urban, e-Government and Digital government development. During this process, a digital culture has been developed for the civil servants and people in the District through the use of applications, such as the “Online Civil Servant” that provides document information to civil servants and leaders, and helps them follow directives and execute administrative procedures, or the “Online District 7” that allows the people and businesses to perform administrative procedures online on mobile devices and also includes public postal and online payment services.

As a result, in 2022, the rate of administrative records completion and the rate of satisfaction of the District reached over 99%, and the state budget revenue was 5,550 billion VND, exceeding the set goal.

Those are important stepping stones for FPT to accompany District 7 in expanding the public administrative services, while enhancing and transforming the “Center for COVID-19 Prevention and Control and Economic Recovery” into the “Intelligent Operations Center”, contributing to realizing the visions and aspirations for socio-economic development of District 7.

Enhancing the effectiveness of state management and socio-economic development

The Intelligent Operations Center will establish a digital government model with advanced IT infrastructure based on applications, information systems, and databases, contributing to realizing the goal of modernizing the administrative system and enhancing management and administration capacity to better serve the people and businesses. Technologies will be adopted in the fields of education, healthcare, transportation, culture, urban management, or environmental resources to develop advanced and effective management information systems and databases, thereby improving management capacity in each field, executing the tasks in a more proper way, as well as saving work processing time. The systems of relevant agencies will be able to provide leaders with accurate and direct information so that decisions can be made in a timely manner.

Building information systems along with synchronous solutions will reduce the time and effort of people and businesses in performing administrative procedures, thereby improving performance and efficiency in economic activities in the District. People and businesses can access online public services in a convenient way and directly interact with the local authority via the online environment, creating an important stepping stone towards building a digital society.