FPT and IBM Vietnam Discuss Artificial Intelligence and Big Data in the Banking Industry
The seminar “Digital Future: AI and Data Lead the Game”, co-hosted by FPT and IBM Vietnam, took place in Hanoi. The event brought together 30 representatives from leading banks, financial institutions, and insurance companies in Vietnam to discuss the applications of artificial intelligence and big data in the banking sector. Speakers from FPT and IBM Vietnam shared practical experiences and advanced technological solutions which enhance the competitiveness of banks in the digital era.
The Overview of the Seminar “The Future of Digital Banking: AI and Data Lead the Game.”
In his opening speech, Mr. Quan Bao Thang, Senior Vice President & Deputy Director of Finance & Banking Sector at FPT IS, FPT Corporation, affirmed that the explosion of technologies such as AI and big data is driving a revolution in the financial industry. Mr. Thang emphasized: “Through close collaboration with IBM Vietnam, FPT IS is committed to supporting Vietnamese banks and financial institutions in fully leveraging the power of technology to create breakthroughs, improve the customer experience and build a strong digital financial foundation.”
Mr. Quan Bao Thang, SVP & Deputy Director of Finance & Banking Sector at FPT IS, FPT Corporation, delivered the opening speech at the event.
In reality, Gen AI is transforming the way people work, revolutionizing working modes. Mr. Pham Thanh Tung, Data & AI Solutions Consulting Specialist at IBM Vietnam, shared insights about IBM’s data and AI platform: “While traditional methods of developing AI models face many limitations, the Foundation Model has introduced a new approach. Trained on massive and diverse datasets, the Foundation Model is capable of performing a wide range of tasks with flexibility. IBM’s Data & AI solution, leveraging the power of the Foundation Model, provides a comprehensive platform for businesses to build and deploy AI applications. With core components such as watsonx.ai, watsonx.data, and watsonx.governance, this solution simplifies processes, ensures transparency, and effectively manages AI projects.”
To meet the demands of modern applications, many organizations are transitioning to the “AI Center of Excellence” model. In his presentation on IBM’s unified data platform, Mr. Nguyen Viet Dong, Storage Solutions Consultant at IBM Vietnam, shared: “Over 80% of the data organizations collect daily is unstructured, making data management a significant challenge for 95% of businesses. IBM Storage Scale System provides a comprehensive solution to this issue. This system helps organizations build a balanced AI architecture, optimizing data utilization. As a result, businesses can easily develop and deploy advanced AI applications, such as chatbots or RAG, fully leveraging their vast data resources.”
Mr. Le Viet Thanh – Deputy Director of Data Platform & Analytics Center, FPT Corporation, presented on Optimizing Processing Performance and Enhancing Data Quality.
In his presentation on Optimizing Processing Performance and Enhancing Data Quality, Mr. Le Viet Thanh, Deputy Director of Data Platform & Analytics Center at FPT Corporation, claimed that a flexible, scalable data management platform, aligned with business strategies and controlled through robust governance mechanisms, is essential to meet the growing information needs of organizations. Mr. Thanh shared: “Master Data Management (MDM) is the optimal solution to address fragmented data and ensure data quality, especially for core banking data. Core data must meet four key criteria: accurate, complete, clean, and alive. MDM helps us build a comprehensive view of customers (Customer 360), thereby improving service quality and effectively meeting the needs of each customer.”
Two Data & AI Solution Consulting Specialists from IBM Vietnam – Mr. Pham Thanh Tung and Mr. Ngo Minh Tan – conducted a live demo of the watsonx orchestrate and watsonx.ai solutions at the seminar. IBM watsonx is a comprehensive AI platform that helps businesses maximize the value of their data. With open, targeted, and reliable features, watsonx provides businesses with a safe and efficient AI development environment. This enables businesses to easily build generative AI applications, creating sustainable competitive advantages.
The seminar once again affirmed that artificial intelligence and big data are key drivers of banking industry’s development.
The seminar once again affirmed that artificial intelligence and big data are key drivers of the banking industry’s development. Experts presented in-depth analyses and real-world examples, demonstrating the limitless potential of AI in enhancing operational efficiency, personalizing customer experiences, and creating new products and services. In the face of increasingly intense competition, banks must quickly embrace digital transformation, build data ecosystems, and invest in talent to fully leverage the power of AI. FPT IS and IBM Vietnam, through their close collaboration, are committed to supporting financial institutions by providing holistic solutions that help businesses successfully undergo digital transformation and take the lead in the digital era.
