FPT Digital Kaizen – The key to successful digital transformation in terms of both “quality” and “quantity” for organizations and companies

FPT Digital Kaizen is a methodology developed by FPT Corporation dedicated to comprehensive digital transformation for organizations and companies via deep understanding of needs, vision and goals.

Industry 4.0 is creating new momentum and opportunities for Vietnamese organizations and companies to promote digital transformation. Companies need to be aware of the increasingly important role of digital transformation and therefore must “transform” themselves to catch up with the trend. In order to promote digital transformation in Vietnam, the Prime Minister has issued Decision No. 749/QD-TTg dated June 3, 2020 on “Program for National Digital Transformation by 2025, with orientations towards 2030”.

However, despite having been facilitated to the maximum favourable extent, many organizations and companies have yet “struggled” with digital transformation. A remarkable number of companies start their transformation journey by proceeding to selecting and procuring products and solutions right away without analyzing and determining their needs and problems. Instead of being immersed in leading digital solutions or services, FPT recommends organizations and companies understand that digital transformation must originate from digital culture within the organization/company. Digital culture should be seen as the core of successful digital transformation.

In “Innovative thinking – Transform yourself, transform digitally” talk session of a seminar themed “Vietnamese Young Entrepreneurs – Transform yourself, transform digitally”, Mr. Nguyen Hoang Minh, CEO of FPT Information System Co., Ltd. (FPT IS), says Vietnam is gradually transforming into an economy where no product is without “digital” element. Investment into digital transformation has been continuously increasing, especially in banking and retail sectors. However, the rate of failure in digital transformation is significantly high, around 76%, even for large companies, if the investment lacks appropriate thinking and direction. 

1121 Kaizen (1)

Mr. Nguyen Hoang Minh, CEO of FPT IS, emphasizes the importance of methodology in digital transformation.

Taking such occasion, Mr. Minh has presented on the 3H + 3S formula from FPT’s very own FPT Digital Kaizen methodology. Accordingly, in order to carry out the digital transformation “revolution”, companies need to start with “Heart” (inspiring and encouraging entire organization about digital transformation), then “Head” (developing strategic plans), and finally “Hand” (starting to work on it). Many companies often go straight to solutions without taking the word “Heart” into fair consideration, which fails to “permeate” the spirit of digital transformation into the company and transformation then becomes a “must-do” instead of a “desire”. Business leaders need to convey inspiration and enthusiasm for change to each and every employee in the company, determining digital transformation as new chances, delivering growth for the company as well as better income and opportunities of promotion for the employees.

FPT Digital Kaizen, the methodology specific to digital transformation, focuses on three main strategies, namely excellent operation, excellent customer experience, and new business model, with a 6-step process including: strategy planning, survey, roadmap building, implementation & monitoring, evaluation & validation, and reporting & improvement. According to the methodology, large-scale, complex digital transformation programs would be divided into small yet effective initiatives that can be implemented in a short period of time.

1121 Kaizen (2)

A 6-step process of FPT Digital Kaizen methodology.

FPT Digital Kaizen methodology has been well proven via a large number of successful digital transformation projects in various fields. With FPT Digital Kaizen, FPT demonstrates its commitment to accompany enterprises in developing resources, aligning the journey of digital transformation with companies’ orientation of growth, aiming towards optimization and innovation, as well as creation of new values.

With a comprehensive ecosystem of technology solutions across most of the country’s key areas, FPT provides digital solutions to thoroughly tackle many complex problems in organizations and companies of various fields, such as Government, Transportation, Healthcare, Manufacturing, Banking – Finance, etc. Many large companies such as Thien Long, Kim Tin, Tan Long, etc. have chosen FPT as a trusted partner to advise on and implement digital transformation projects.

In addition, FPT has also successfully implemented numerous comprehensive digital transformation projects, advising on transformation orientations and socio-economic development plans for many provinces and cities. Thua Thien Hue, Vinh Phuc, Bac Giang, Thanh Hoa, etc. are those that have been cooperating with FPT in digital transformation.

It can be said that choosing the right methodology to kickstart a transformation journey is extremely important for each and every organization and company. Starting smart in a way that is fast to resolve aching problems in an easy-to-implement manner will deliver results quickly and encourage spirit of engagement. FPT Digital Kaizen has assisted leaders of many organizations and businesses to inspire and spread the desire for transformation, realizing that digital transformation triggers new opportunities for rapid, strong and sustainable growth in this 4.0 era.

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