FPT IS to deploy a comprehensive digital ecosystem for Shinhan Life Vietnam’s business activities

On August 3, FPT Information System Corporation (FPT IS) and Shinhan Life Insurance Vietnam Limited Liability Company (Shinhan Life Vietnam) have officially kicked off a project to implement a comprehensive digital ecosystem for business activities. This pioneering approach is expected to change the way of governance, creating momentum for business growth for Shinhan Life in the coming time.

Specifically, FPT IS will deploy an ecosystem of digital applications (mega apps) to assist Shinhan Life Vietnam’s business activities, including: Agency Portal, E-Recruitment System, E-Submission and E-Contract. This is a centralized ecosystem, connecting the entire business teams and allowing all activities from recruitment, training, submission of insurance records, signing of insurance contracts, or direct information exchange with customers… to be performed on a single platform. Currently, Shinhan Life is the pioneering company in the life insurance market in terms of integration of digital systems for business activities into a single digital ecosystem.

FPT IS and Shinhan Life kick off the project to implement a comprehensive digital ecosystem for business activities.

Gartner’s CIO report 2023 shows that more than half of the CIOs in the insurance sector tend to continue to increase investment into technologies in 2023. In addition to the goal of revenue growth, enhancing customer experience and operational processes is the top priority of the CIOs.

In the second year operating in Vietnam, Shinhan Life will continue and strive to develop the human resources towards professionalism, and enhance consulting capacity to provide customers with better life insurance solutions. The determination to build a consistent and advanced digital ecosystem indicates Shinhan Life’s expectation in the journey to realize its business goals in Vietnam in the near future. 

“Shinhan Life is delighted to be a life insurance company pioneering with FPT IS to deploy a comprehensive digital ecosystem for insurance business activities in Vietnam. As the leading Vietnamese IT company, FPT IS gives us expectations about the efficiency of the project in terms of standardization of the entire business processes and training activities, connection between business departments, contributing to enhancing the users’ experience. Based on actual activities through this technology platform, the Board will be able to easily grasp the teams’ activities and make decisions in a quick and accurate way. We believe, as our teams grow more professional and stronger, Shinhan Life will soon be able to expand business activities and conquer growth goals in the future”, said Mr. Bae Seung Jun – Deputy General Director of Shinhan Life Vietnam.

Mr. Bae Seung Jun – Deputy General Director of Shinhan Life Vietnam – says the system is expected to help the company conquer growth goals in the future.

At the event, Mr. Nguyen Hoang Minh – CEO of FPT IS – emphasizes: “FPT IS is proud to continue accompanying Shinhan Life in the project to implement a comprehensive digital ecosystem for business activities – a pioneering movement in digital transformation in the insurance sector. The system will serve as a common platform covering all business activities of Shinhan Life, an important springboard for the company to develop stronger and better teams, aiming towards achieving the highest value in the insurance sector which is ‘Building customer trust’. Meanwhile, this is also the continuation of a series of projects implemented by FPT IS for Shinhan Life in the past 2 years, including: FPT.iHRP, FPT.eLearning, FPT.eBizTrip, FPT.eInvoice…. Accompanying Shinhan Life since day one, deeply understanding the company’s business problems, FPT IS is committed to putting in the most qualified resources and adopting the most advanced technologies for the company, aiming towards common success. The project has again affirmed the capacity of FPT IS in implementing specialized projects in the insurance sector”.

Mr. Nguyen Hoang Minh – CEO of FPT IS – is committed to putting in the most qualified resources and adopting the most advanced technologies for Shinhan Life, aiming towards common success

Previously, in March 2023, FPT IS had successfully deployed the online training system FPT.eLearning for Shinhan Life – an important foundation for the two sides to expand the cooperation and implement the digital ecosystem for business activities. The cooperation this time is expected to help Shinhan Life optimize governance activities, enhance business efficiency, strongly promote the company’s digital transformation, and realize Shinhan Life’s business goals in Vietnam’s insurance market.