Saigon Co.op joins hands with FPT in digital and green transformation in the retail sector

On April 3, Saigon Union of Trading co-operation (Saigon Co.op) and FPT Corporation signed a Memorandum of Understanding to collaborate on digital transformation and green transformation in the retail sector. The partnership aims to apply advanced technology solutions to enhance customer experience and promote sustainable development. It reflects a long-term vision, a spirit of innovation, and a strong commitment to elevating Vietnam’s retail industry to a more modern, sustainable, and breakthrough-driven level, in line with Resolution 57-NQ/TW of the Politburo.

Saigon Co.op and FPT are focusing their collaboration on four key strategic areas to drive digital and green transformation in the retail sector.

First, the two parties will develop smart IT infrastructure based on cloud computing, laying a solid foundation for comprehensive digitalization.

Second, they will focus on implementing an ERP system and improving internal IT training quality to optimize operations and enhance workforce capabilities.

Third, Saigon Co.op and FPT will apply advanced technologies such as Big Data, AI, IoT, and automation to leverage customer data and optimize payment platforms across retail chains.

Lastly, both parties will jointly research and develop new business models, unlocking sustainable growth opportunities in line with modern consumer trends.

From Saigon Co.op’s perspective, the cooperation is expected to position the company as a pioneering distributor in applying cutting-edge technologies in Vietnam, enhancing its competitiveness and meeting the growing demands of the market.

Saigon Co.op and FPT Corporation signed a Memorandum of Understanding for a comprehensive strategic partnership.

The cooperation takes place as Vietnam’s retail market is projected to reach a value of 200 billion USD by 2025, with digital transformation spending expected to grow by an average of 30% annually from 2024 to 2027, according to a report by IDC. Notably, Resolution 57-NQ/TW emphasizes the vital role of technology in enhancing productivity, connecting supply chains, and improving service quality.

Embracing this trend, Saigon Co.op is accelerating its digital transformation by adopting breakthrough technologies to optimize operations, enhance customer experience, and align with the directives of Resolution 57. Through a comprehensive digitalization strategy—from supply chain management to cashless payments and e-commerce, Saigon Co.op continues to expand its scale and reaffirm its pioneering position in Vietnam’s retail industry.

Mr. Le Truong Son – Deputy General Director of Saigon Co.op – stated “The strategic cooperation with FPT – Vietnam’s leading technology corporation – serves as a stepping stone to strengthen Saigon Co.op’s digital capabilities while expanding our scale and developing new business models in the future. Our cooperation with FPT goes beyond digital transformation; it represents a joint journey of both digital and green transformation. We firmly believe that with over 35 years of leadership in Vietnam’s retail industry, combined with FPT’s outstanding technological capabilities and the support of our partners and regulatory agencies, the Vietnamese retail sector will continue to grow sustainably, integrate deeply, and affirm its position in both the regional and global markets.”

Mr. Le Truong Son – Deputy General Director of Saigon Co.op speech at the Signing Ceremony

Mr. Nguyen Van Khoa, CEO of FPT shared at the event.

Mr. Nguyen Van Khoa, CEO of FPT reaffirmed, “In a context where technology is identified as a key driver for Vietnam’s breakthrough in the new era, under the strategic direction of Resolution 57-NQ/TW of the Politburo on advancing science, technology, innovation, and national digital transformation, Saigon Co.op will become a pioneering new-generation cooperative, leading the way in digital technology adoption and acting as a catalyst to elevate Vietnamese products on the global stage. FPT is committed to accompanying Saigon Co.op on its digital and technological transformation journey, not only through current solutions but also through long-term investments in the development of core technologies.

We believe that with strategic technologies such as AI, Big Data, IoT, and Cloud, Saigon Co.op will not only enhance customer experience and optimize operations but also reaffirm its leadership position in the retail industry. As Saigon Co.op prepares for a major transformation, FPT is ready to mobilize its best resources, from experts to technology, to jointly build a scientific and technological strategy and implement key projects such as a unified reporting system, cloud platform, and enterprise management system. We are committed to making this cooperation a successful model that brings tangible value and directly contributes to the sustainable growth of Saigon Co.op.”

Based on the cooperation,  Saigon Co.op and FPT will leverage their technological strengths and management expertise to jointly develop, research and approval of pre-feasibility and feasibility studies, focusing on three main areas: financial–accounting management, internal process digitalization, and the management of small-format retail stores. At the same time, both parties will collaborate to develop innovative business models, contributing to the realization of the “Make in Vietnam” vision for the retail sector and promoting sustainable development at both national and international levels.