Velox Suite: Accelerating Digital Transformation in Banking & Financial Industry

Accelerate digital transformation in banking & finance sector

In the modern banking and financial landscape, speed, efficiency, and innovation are key to staying competitive. Banking & financial institutions are under increasing pressure to digitize their operations, enhance customer engagement, and optimize back-office functions, all while maintaining security and compliance.

Velox Suite is designed to meet these demands, offering a comprehensive range of products that streamline and accelerate digital transformation for banks and financial institutions. Whether focusing on customer-facing services, internal processes, or regulatory compliance, Velox Suite provides the tools necessary for institutions to thrive in a rapidly changing environment.

Derived from the Latin word ‘Velox,’ meaning ‘swift,’ our suite is engineered to maximize productivity and drive business success.

Our solutions

Velox OMNI

The first market solution to fully integrate all customer-bank interaction channels with Big Data, AI, and Machine Learning applications.

Velox DFORM

A comprehensive solution for managing and processing data via online forms.

Velox IC

A comprehensive methodology processing information from CIC/PCB.

Key benefits

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End-to-End Digital Solutions

Velox Suite covers all aspects of digital banking, from customer onboarding to credit management, ensuring a seamless experience across all touchpoints.

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Scalability and Flexibility

The modular design of Velox Suite allows institutions to deploy the solutions that best fit their current needs, with the ability to scale as their operations grow.

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Enhanced Security and Compliance

Built with the latest security protocols and compliance standards, Velox Suite ensures that all transactions and data are protected.

Customer-Centric Approach

Velox Suite enables banks and financial institutions to offer personalized and responsive services, enhancing customer satisfaction and loyalty.

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Operational Efficiency

By automating routine processes and optimizing workflows, Velox Suite reduces operational costs and improves efficiency.

Our customers

Our solutions

The first market solution to fully integrate all customer-bank interaction channels

With Big Data, AI, and Machine Learning applications, Velox OMNI‘s core functionalities include:

Internet and Mobile Banking (Digital Banking): A comprehensive financial solution that utilizes digital technology to digitize all banking operations and services.

Teller App: A solution designed to serve bank tellers at the counter.

Customer Data Platform (CDP): A solution that centralizes customer data to facilitate customer analysis and insights for the bank.

Key Benefits

Reduced operating costs: Lessens the burden on traditional transaction points, saving on personnel costs, premises, etc.
Expanded customer reach: Attracts customers from afar and young customers who prefer technology.
Strengthened customer relationships: Provides a better experience, personalized services, and more effective customer care.
Enhanced competitiveness: Demonstrates modernity, professionalism, and keeping up with technological trends.

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Key features

Digital Banking - Empowering Your Financial Life, One Platform at a Time

– Increased customer acquisition: digital onboarding leads to a 20% rise in customer acquisitions for financial institutions. Additionally, 41% of survey respondents hope to reach more banked customers through digitalization.

– Comprehensive solution for rapid implementation: The solutions are ready to be integrated with existing systems and can be customized for specific needs, including both web and mobile app functionalities.

– Increased Value to the Bank: by delivering personalized experiences, AI can improve customer satisfaction and loyalty, leading to increased revenue and profitability for the bank.

Customer Data Platform (CDP) - optimize data mining efficiency

Customer Data Platform (CDP) is a software solution that collects and unifies customer data from various sources, creating a comprehensive and persistent single-customer view.

– Unified Customer view: This 360-degree view enables better. understanding and targeted interactions.

– Personalized Customer Experiences: deliver highly personalized experiences across all touchpoints, boosting engagement and loyalty.

– Improved Marketing Campaigns: The CDP Institute report a 20-30% increase in marketing ROI.

– Increased Customer Lifetime Value: Understanding customers better and engaging them with personalized experiences. CDP Institute report a 10-20% increase in customer lifetime value.

The Teller App - aims to address the challenges banks face with their Core banking systems

Usecases:

– Virtual Bank: customers interact with the bank through virtual reality (VR) glasses, all experiences are presented in a virtual environment.

– Agency Banking: enables financial institutions to extend their reach and services through a network of authorized agents.

A digital form management solution designed for bank personnel and clients.

Velox DFORM offers a comprehensive solution for managing and processing data via online forms, simplifying procedures, allowing for flexible adjustments, and improving operational efficiency. This results in a quick and professional experience for both bank personnel and clients.

Key Benefits

Improve Operational Efficiency: Create flexible forms and approval processes that allow banks to readily amend and adjust information without depending on set forms.
Improve Productivity: Increase work productivity, save money, and cut down on paper file management.
Improve Customer Experience: Respond to inquiries quickly and efficiently, allowing customers to access services at any time and from any location.
Improve Management and Decision-Making: Data may be easily stored and extracted for reporting and aggregation, allowing for more effective management and decisions.

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Key features

Form Design

Create new forms, upload data, and set up fields.

Customer Information OCR

Recognize and process customer data automatically.

Electronic signature

Allow the signing of contracts and documents online.

Approval Workflow Management

Keep track and control of the approval procedure.

ID Check

Confirm the customer’s identification quickly and accurately.

Document Management

Organize and store documents in a logical and convenient manner.

Report Management

Produce and manage thorough reports to aid in analysis and decision-making.

Integration

Easily link and synchronize with other systems to expand functionality and enhance efficiency.

A comprehensive methodology

Velox IC develops a comprehensive methodology, including: System processes for retrieving information from Credit Information Center (CIC) / Private Credit Bureau (PCB), managing users, and general administration; identify the information retrieved from the CIC/PCB; and provides APIs for seamless integration with other banking systems.

Key Benefits

Create a credit information portal within the bank (Portal or APIs)
Automatically connect to CIC
Address the present difficulties faced by banks

Improve information security and reliability.
Manage expenditures and improve information management.
Reduce processing times for records.
Allow banks to fully interact with CIC

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Accelerate Banking & Finance Innovation

Accelerate digital transformation in banking & finance sector

Our solutions

Key benefits

End-to-End Digital Solutions

Scalability and Flexibility

Enhanced Security and Compliance

Customer-Centric Approach

Operational Efficiency

Our customers

Our solutions

News & Insights

Technology Trends

Green credit programs of commercial banks in Vietnam

What is green loan and what is the roadmap for businesses to green financing?

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Velox Suite: Accelerating Digital Transformation in Banking & Financial Industry