84 24 7300 7373 [email protected]
Log in
Contact us

Digital citizen application FPT.dCitizen

Empowering citizens at the core of digital transformation

Receive project demo Advise me
Group

A multi-dimensional portal between the citizens and the government

The foundation for national digital transformation, leading to successful development in the digital economy and society, relies on a community of satisfied and happy digital citizens. The Vietnamese government’s policies and guidelines, exemplified by Project 06, consistently prioritize placing people at the core of the digital transformation process. Specifically, individuals are equipped with digital capabilities to thrive as digital citizens within a digital society. FPT is prepared to collaborate with provinces and cities, leveraging our technologies and experience to  cultivate digital citizens. Our applications not only establish a multi-dimensional portal between citizens and the government but also lay the groundwork for a data warehouse essential for developing and managing a modern, safe, and humane digital environment.

Download brochure

Outstanding Awards

Digital citizen application FPT.dCitizen

FPT.dCitizen provides a comprehensive digital transformation platform offering the following benefits:

  • Optimize people’s experience and create a multi-dimensional interaction channel among the government, businesses, and people for socio-economic activities. In particular, people can access a single application to search for information, register for online public services, give feedback and perform other activities.
  • Form an open data warehouse for the government and citizens
Advise me
Fpt Digital Citizen App 1

Satisfaction gauge for people and businesses

Rectangle 2973 Rectangle 2973

Multi-dimensional interaction channel between the government and citizens

  • Businesses and citizens can get the latest information from the government as well as give feedback
  • The government receives information directly from the people as well as give annoucements IMMEDIATELY to all people.
Rectangle 2974 Rectangle 2974

Optimized digital experience

People can access a single application to search for information, register for online public services, give feedback and perform other activities.

Rectangle 2975 Rectangle 2975

Business digital transformation supported

  • Offer information portals for businesses
  • Enable businesses to register for public services and search for procedures online
Rectangle 2973 Rectangle 2973

Reports for management and decision making

The government can build and access a citizen data warehouse for informed decision making.

Key features of FPT.dCitizen

Unnamed (2)
1
2
3

Smart identification

  • Multi-factor authentication
  • The user accounts are centrally authenticated with SSO by VNeID or the National Public Service Portal

Online Public Services

  • People and businesses can directly submit public service applications, pay public service fees, look up records and check digitally signed documents
  • Satisfaction feedback

Smart city services

Quickly access provincial information on socio-economic development:

  • Announcements and news of the province
  • Construction planning
  • Transportation
  • Investment promotion information
  • Online maps

Features for daily activities:

  • Healthcare
  • Education
  • Tourist information
  • Job information
  • Social security
  • Q&A – chatBOT

Leverage data effectively with FPT solutions

  • Ready-to-use platform

    The app is available on App Store and Google Play

  • Flexible integration

    Integrate a variety of local and business applications and services
    Provide multiple services and utility applications, including e-wallet, citizen engagement applications (e.g. Loyalty - Model citizen), etc.

  • Secure authentication

    Multi-factor authentication, integrated with SSO centralized authentication by VNeID
Image 2023 11 01t03 17 20 215z

  • Compliance with provinces/cities’s regulations on digital transformation

    Complies with the government digital transformation list, tasks, projects, and the e-Government Architecture of the Ministry of Information and Communications

  • Best quality

    Deploy according to quality and security standards ISO9001:2008, ISO 27001 and CMMI3. Operate and manage with support from FPT

  • Diverse experience

    Consulted and successfully implemented many applications for provinces and cities of diverse sizes and characteristics

Success Stories

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

  Corporate overview The company specializes in manufacturing diverse paper packaging products such as paper boxes, paper bags, cartons and other customized paper packaging products. Scope of application Over 3,000 staff. Head office and Factory. Successful applications of FPT.iHRP – Digital HR solution ecosystem System Management, HR Managment, Attendance...
Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

  Corporate overview One of Asia’s largest diversified real estate corporations. It owns a diverse portfolio of mixed-use projects, retail areas, commercial office complexes, and accommodation services, residential and housing areas, commercial areas, logistics assets, industrial parks and data centers. Scope of application Over 500 staff. Vietnam headquarters Successful...
Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

FPT là đối tác chính chịu trách nhiệm xây dựng và triển khai các hệ thống Kho CSDL cho các cơ quan lớn trực thuộc Bộ Tài chính. Tính đến nay, tại Bộ Tài chính hệ thống Kho CSDL đã được triển khai tại các đơn vị thuộc Bộ...
Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

Thủ tướng Chính phủ Phạm Minh Chính cùng các lãnh đạo các bộ, tỉnh Khánh Hòa và Chủ tịch Tập đoàn FPT (ngoài cùng bên phải) thực hiện nghi thức nhấn nút khai trương Cổng Thông tin xúc tiến đầu tư tỉnh Khánh Hoà – Ảnh: VGP/VA Ước mơ...
FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot
Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Long Thanh Plastic – Improving internal management efficiency and enhancing employee engagement.

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Cities and provinces are companions of FPT IS

Khánh Hòa
Cần Thơ
Trà Vinh
Bình Định
Hà Tĩnh

News and Trends

“Made by FPT” ecosystem wins big at the Vietnam Digital Transformation Awards 2025
9 October, 2025

“Made by FPT” ecosystem wins big at the Vietnam Digital Transformation Awards 2025

Affirming its pioneering position in fostering innovation and developing Make in Vietnam products in line with Resolution No. 57-NQ/TW, five of FPT’s products and solutions were honored at the Vietnam Digital Awards 2025 (VDA 2025). Among them, FPT IS – a member company of FPT Corporation – proudly received...
FPT implements Electronic Medical Records for over 70 hospitals nationwide in 6 months
7 October, 2025

FPT implements Electronic Medical Records for over 70 hospitals nationwide in 6 months

FPT showcases population data solutions in the 8th Congress of Public Security Central Party Organization
6 October, 2025

FPT showcases population data solutions in the 8th Congress of Public Security Central Party Organization

FPT pioneers Ho Chi Minh City’s healthcare digital transformation with FPT.EMR System
6 October, 2025

FPT pioneers Ho Chi Minh City’s healthcare digital transformation with FPT.EMR System

FPT and Huu Nghi Hospital complete EMR implementation – Moving toward a paperless hospital model
6 October, 2025

FPT and Huu Nghi Hospital complete EMR implementation – Moving toward a paperless hospital model

FPT becomes HPE’s first and only Platinum Partner in Vietnam
Highlight

FPT becomes HPE’s first and only Platinum Partner in Vietnam

FPT Corporation has officially been recognized by Hewlett Packard Enterprise (HPE) as a Platinum Partner – the highest tier in HPE’s global partner ecosystem through its member company, FPT IS. Notably, FPT is the first and only technology company...
FPT named the only IT brand among Forbes Vietnam’s Top 25 Companies
Highlight

FPT named the only IT brand among Forbes Vietnam’s Top 25 Companies

With a brand value approaching USD 1 billion, FPT has been honored among the Top 3 of Forbes Vietnam’s 25 Leading Listed Brands, standing out as the sole representative from the information technology services sector. The Top 25 Leading...
FPT and Aon join forces to build a robust digital shield for sustainable business growth
Highlight

FPT and Aon join forces to build a robust digital shield for sustainable business growth

In today’s digital era, cyberattacks have become an increasingly serious threat to businesses and organizations worldwide. To support Vietnamese enterprises in building a secure and sustainable digital environment, FPT Corporation, in collaboration with Aon, organized a seminar titled “Cybersecurity...
FPT partners with the State Records and Archives Department of Vietnam to advance national digital archiving
Highlight

FPT partners with the State Records and Archives Department of Vietnam to advance national digital archiving

Amid the operation of the two-tier government model, FPT is partnering with the State Records and Archives Department of Vietnam to advance national digital archiving and address key challenges in digitalization and digital transformation, supporting the sector’s core strategic...
FPT and IBM join forces to build proactive cybersecurity strategies for businesses in the AI era
Highlight

FPT and IBM join forces to build proactive cybersecurity strategies for businesses in the AI era

Recently, FPT, in collaboration with IBM Vietnam, hosted a seminar titled “Cybersecurity Strategies in the AI Era: Gaining the Edge with Proactive Defense.” The event brought together cybersecurity experts, business leaders, and representatives from both public and private sectors...
FPT grants PCI DSS 4.0.1 Level 2 Certification to Pay2Pay
Highlight

FPT grants PCI DSS 4.0.1 Level 2 Certification to Pay2Pay

FPT IS, a member of FPT Corporation, has officially awarded the PCI DSS 4.0.1 Level 2 certification to Pay2Pay, a leading online payment solutions provider in Vietnam. This milestone underscores Pay2Pay’s commitment to complying with global payment card data...
Img Contact

Request a solution demo for your city/province

    Bot Avatar