Achieve sustainable growth with a customer-centric strategy
In today’s customer-centric business landscape, FPT IS’s CX solutions can help deliver exceptional customer experiences and foster long-term growth. By understanding customers’ needs and desires, businesses can create memorable experiences that nurture loyalty and strengthen brand reputation. Let’s explore how this strategy can bring sustainable growth to your business.
Elevate customer experience with the CX Suite solution
In digital age, enhancing customer experience is more crucial than ever. FPT CX Suite is a comprehensive solution designed to manage and optimize every customer touchpoint. By leveraging advanced technologies, data analytics, automation, and personalization, CX Suite empowers businesses to gain deeper insights into customer needs and preferences, and deliver personalized, seamless, and memorable experiences. Ultimately, this helps businesses build loyalty and strengthen their brand reputation.
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experience as a pioneer
Key Benefits
Introduces new ways to engage with customers, fulfilling the unique needs of each individual.
360-Degree Customer Portrait
Transforms data into a powerful asset through in-depth management and analysis, creating a comprehensive 360-degree customer digital profile. From there, businesses can develop personalized Sales & Marketing strategies, optimize effectiveness, and achieve sustainable growth.
Personalized Experiences
Revolutionizing customer experience with advanced technology that delivers personalized interactions, enhancing engagement, and fostering strong loyalty.
Seamless Customer Experience
By providing a seamless customer experience, businesses not only build trust and satisfaction but also foster strong, long-lasting relationships with customers.
Key features
Solution to help businesses collect, consolidate, and leverage user-consented data to create a comprehensive customer view and drive data-driven marketing strategies.
Discover our advanced Loyalty platform, where you can unleash your creativity with unique promotional programs to increase customer lifetime value (CLV) and drive significant revenue growth.
The optimal solution to manage and improve customer relationships. This solution enables businesses to easily track and manage all interactions across channels, increasing efficiency and personalizing every touchpoint to create a fantastic customer experience.
FPT IS’s E-commerce solution harnesses the power of headless commerce to elevate the customer experience through omnichannel selling for both B2B and B2C, driving exceptional sales.
Upilot is a solution for querying business information by department and task. Ask questions, get quick answers, and optimize workflows with specialized expertise right at your fingertips. Let Upilot help you increase efficiency and make a difference in your daily work!
Open architecture design
Open architecture design allows for flexible management of attribute lists, adapting to the specific needs of each business and enabling easy system expansion.
Flexible Mini CDP platform
The CDP platform enables the creation of omnichannel interactions and personalized 1-to-1 nurturing of potential customers in real time.
Low-code & No-code
Simplifying operations with a low-code platform that supports drag-and-drop to build processes, campaigns, and user interfaces optimized for the user experience.
News & Trends
Data -
5 June, 2025
FPT and IBM Vietnam empower enterprises to accelerate transformation with AI
Amid the global wave of digital transformation, the rise of AI-driven innovation has become a strategic imperative rather than a choice. Artificial intelligence now plays a critical role in driving business growth and sharpening competitive advantage. To support Vietnamese enterprises in unlocking the full potential of AI, FPT Corporation,...
Data -
24 November, 2023
Dolphin Sea Air Services Corporation sign a strategic cooperation agreement with FPT
Expert Insights
Experts Sharing
- 18 November, 2025
Vietnam’s Carbon market roadmap
Vietnam’s commitment to sustainability became concrete when it pledged to achieve net-zero emissions by 2050 at the 26th Conference of the Parties. This conference is under the United Nations Framework Convention on Climate Change (UNFCC), a major international climate...
Experts Sharing -
11 November, 2025
Why Regular GHG Reporting is Essential for Businesses in Vietnam
Experts Sharing -
11 November, 2025
AI is not just technology; it is also a “new weapon” in cyberspace.
4 November, 2025
Top 4 Industries in Vietnam most affected by CBAM in 2026
Experts Sharing -
31 October, 2025
From Footprints to Finance: VertZéro makes NetZero Practical for Vietnam
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