Digital citizen application FPT.dCitizen

A multi-dimensional portal between the citizens and the government

The foundation for national digital transformation, leading to successful development in the digital economy and society, relies on a community of satisfied and happy digital citizens. The Vietnamese government’s policies and guidelines, exemplified by Project 06, consistently prioritize placing people at the core of the digital transformation process. Specifically, individuals are equipped with digital capabilities to thrive as digital citizens within a digital society. FPT is prepared to collaborate with provinces and cities, leveraging our technologies and experience to cultivate digital citizens. Our applications not only establish a multi-dimensional portal between citizens and the government but also lay the groundwork for a data warehouse essential for developing and managing a modern, safe, and humane digital environment.

Download brochure

Outstanding Awards

Digital citizen application FPT.dCitizen

FPT.dCitizen provides a comprehensive digital transformation platform offering the following benefits:

Optimize people’s experience and create a multi-dimensional interaction channel among the government, businesses, and people for socio-economic activities. In particular, people can access a single application to search for information, register for online public services, give feedback and perform other activities.
Form an open data warehouse for the government and citizens

Advise me

Satisfaction gauge for people and businesses

Multi-dimensional interaction channel between the government and citizens

Businesses and citizens can get the latest information from the government as well as give feedback
The government receives information directly from the people as well as give annoucements IMMEDIATELY to all people.

Optimized digital experience

People can access a single application to search for information, register for online public services, give feedback and perform other activities.

Business digital transformation supported

Offer information portals for businesses
Enable businesses to register for public services and search for procedures online

Reports for management and decision making

The government can build and access a citizen data warehouse for informed decision making.

Key features of FPT.dCitizen

Smart identification

Multi-factor authentication
The user accounts are centrally authenticated with SSO by VNeID or the National Public Service Portal

Online Public Services

People and businesses can directly submit public service applications, pay public service fees, look up records and check digitally signed documents
Satisfaction feedback

Smart city services

Quickly access provincial information on socio-economic development:

Announcements and news of the province
Construction planning
Transportation
Investment promotion information
Online maps

Features for daily activities:

Healthcare
Education
Tourist information
Job information
Social security
Q&A – chatBOT

Leverage data effectively with FPT solutions

Ready-to-use platform

The app is available on App Store and Google Play
Flexible integration

Integrate a variety of local and business applications and services
Provide multiple services and utility applications, including e-wallet, citizen engagement applications (e.g. Loyalty - Model citizen), etc.
Secure authentication

Multi-factor authentication, integrated with SSO centralized authentication by VNeID

Compliance with provinces/cities’s regulations on digital transformation

Complies with the government digital transformation list, tasks, projects, and the e-Government Architecture of the Ministry of Information and Communications
Best quality

Deploy according to quality and security standards ISO9001:2008, ISO 27001 and CMMI3. Operate and manage with support from FPT
Diverse experience

Consulted and successfully implemented many applications for provinces and cities of diverse sizes and characteristics

Success Stories

Comprehensive digital transformation of HR in a production company

Corporate overview The company specializes in manufacturing diverse paper packaging products such as paper boxes, paper bags, cartons and other customized paper packaging products. Scope of application Over 3,000 staff. Head office and Factory. Successful applications of FPT.iHRP – Digital HR solution ecosystem System Management, HR Managment, Attendance...

Comprehensive digital transformation of HR in a real estate corporation

Corporate overview One of Asia’s largest diversified real estate corporations. It owns a diverse portfolio of mixed-use projects, retail areas, commercial office complexes, and accommodation services, residential and housing areas, commercial areas, logistics assets, industrial parks and data centers. Scope of application Over 500 staff. Vietnam headquarters Successful...

Hệ thống Kho Cơ sở dữ liệu

FPT là đối tác chính chịu trách nhiệm xây dựng và triển khai các hệ thống Kho CSDL cho các cơ quan lớn trực thuộc Bộ Tài chính. Tính đến nay, tại Bộ Tài chính hệ thống Kho CSDL đã được triển khai tại các đơn vị thuộc Bộ...

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

Thủ tướng Chính phủ Phạm Minh Chính cùng các lãnh đạo các bộ, tỉnh Khánh Hòa và Chủ tịch Tập đoàn FPT (ngoài cùng bên phải) thực hiện nghi thức nhấn nút khai trương Cổng Thông tin xúc tiến đầu tư tỉnh Khánh Hoà – Ảnh: VGP/VA Ước mơ...

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Comprehensive digital transformation of HR in a production company

Comprehensive digital transformation of HR in a real estate corporation

Hệ thống Kho Cơ sở dữ liệu

FPT ước mơ cùng Khánh Hòa thúc đẩy chuyển đổi số và phát triển xanh

SCSK EU: Materialize the Vision with RPA Solutions from akaBot

HD Bank Hướng Đến Mục Tiêu Tối Ưu Hóa Vận Hành cùng akaBot

Cities and provinces are companions of FPT IS

News and Trends

16 July, 2026

FE CREDIT has officially partnered with FPT to launch a project deploying the SAP

FE CREDIT has officially partnered with FPT to kick off the implementation of SAP SuccessFactors, a human resources management system. The project is one of FE CREDIT’s key initiatives in 2026, aiming to establish a modern, integrated, and flexible digital HR management platform that will serve as a foundation...

16 July, 2026

FPT and businesses explore the power of AI to enhance operational capabilities

7 July, 2026

FPT and Ho Chi Minh City bring electronic Health Records to the Digital Citizen App

25 May, 2026

FPT accompanies Green Transformation at Techmart 2026

17 March, 2026

Hanoi University of Science and Technology and FPT elevate the Thinking Skills Assessment (TSA) with advanced technology

Highlight

FPT launches Advanced Semiconductor Packaging and Testing plant, strengthening Vietnam’s semiconductor ecosystem

On the 28th of January 2026, in Ha Noi, FPT Corporation announced the establishment of its advanced semiconductor testing and packaging plant, with the goal to push semiconductor chip value chain connection, realization of Vietnam’s major objectives on owning...

Highlight

FPT contributes AI and sustainable governance solutions at Vietnam – Asia Smart City Summit 2025

Hanoi, December 23, 2025 – Speaking at the Vietnam – Asia Smart City Summit 2025, Nguyen Van Khoa, Chairman of the Vietnam Software and IT Services Association (VINASA) and Chief Executive Officer of FPT Corporation, stated that smart city...

Highlight

FPT expert proposes “Tech Ambassador” model to boost Vietnam’s global technology standing

Recently, while speaking at the workshop “Review and Evaluation of Vietnam’s Participation in the United Nations’ Forums on Cybersecurity,” Dr. Nguyen Thanh Binh – Global Cybersecurity Consultant at FPT IS, FPT Corporation, proposed the “Tech Ambassador” model as a...

Highlight

FPT meets Singaporean delegation attending 6th ASEAN Digital Senior Officials’ Meeting (ADGSOM), paving the way for new cooperation opportunities

On January 14, 2026, representatives from FPT held a bilateral meeting with the Singaporean delegation to bolster connectivity, exchange ideas and explore potential synergies with Singapore’s regulatory bodies and technology units. The session took place within the framework of...

Highlight

Nafoods Group and FPT Corporation establish comprehensive strategic partnership on digital transformation of the agricultural value chain

On January 7, 2026, Nafoods Group Joint Stock Company (HOSE: NAF) and FPT Corporation officially signed a comprehensive strategic partnership agreement and simultaneously launched the implementation of the SAP S/4HANA Public Cloud enterprise resource planning system. The event marks...

Highlight

SATRA and FPT signs agreement to accelerate digital transformation in commerce and service

SATRA and FPT signs agreement to accelerate digital transformation in commerce and service On January 15, 2026, Saigon Trading Group (SATRA) and FPT Corporation signed a Memorandum of Understanding (MoU) to establish a comprehensive cooperation framework aimed at synergizing...

Request a solution demo for your city/province

Digital citizen application FPT.dCitizen

A multi-dimensional portal between the citizens and the government

Outstanding Awards

Digital citizen application FPT.dCitizen

Satisfaction gauge for people and businesses

Multi-dimensional interaction channel between the government and citizens

Optimized digital experience

Business digital transformation supported

Reports for management and decision making

Key features of FPT.dCitizen

Leverage data effectively with FPT solutions

Ready-to-use platform

Flexible integration

Secure authentication

Compliance with provinces/cities’s regulations on digital transformation

Best quality

Diverse experience

Success Stories

Cities and provinces are companions of FPT IS

News and Trends