Made-by-FPT Solutions make their mark at the 2025 International Business Awards with a series of prestigious global honors
The 22nd International Business Awards (IBA) 2025 recently announced its list of Gold, Silver, and Bronze winners across multiple categories. “Made by FPT” technology solutions once again reaffirmed the pioneering position and innovative capabilities of a Vietnamese enterprise on the global stage, securing a total of five consecutive awards.
With two Gold, two Silver, and one Bronze award, FPT emerged as one of the most decorated companies of this year’s awards season. Notably, FPT IS, a member company of FPT Corporation, proudly achieved a “double win” with two Silver Stevie Awards in the categories of “Best AI-Enabled Product” and “Business-to-Business Products.”
FPT was among the standout companies recognized with multiple awards in this year’s competition
Winning the Silver Award in the “Best AI-Enabled Product” category was FPT CX Suite, the customer experience management platform developed by FPT. Recognized as an AI-powered solution that optimizes customer experiences, FPT CX Suite provides comprehensive support for enterprises in digitally transforming their sales, customer service, and marketing operations, enabling personalized customer journeys and enhancing business efficiency.
In just three years since its launch, FPT CX Suite has served more than 50 million customers through over 100 enterprises in Vietnam and abroad. The platform has helped increase revenue from loyal customers while reducing customer service operating costs by up to 60% through AI-driven automation and personalization. It was honored with the 2023 Sao Khue Award with a 5-star rating and is the first CRM – Loyalty – CX platform in Vietnam built on MACH architecture (Microservices, API-first, Cloud-native, Headless), the most advanced global standard for CRM and CX systems.
FPT CX Suite, the customer experience management platform, won the Silver Award in the category of ‘Best AI-Enabled Product.’
FPT CX Suite, a “Make in Vietnam” solution, integrates three core capabilities: Customer Data Platform (CDP), Loyalty Engine, and AI CRM Agent – enabling enterprises not only to manage but also to optimize real-time, personalized interactions with tens of millions of customers. The platform ensures compliance with data security, local data regulations, and unique consumer behaviors, thereby opening breakthrough opportunities for Vietnamese businesses in the digital economy era.
Also earning a Silver Award was FPT Kyta Platform, recognized in the “Business-to-Business Product” category. This pioneering, end-to-end digital lifecycle management and operations platform leads the way in digitizing internal workflows, electronic transactions, contracts, and partner documentation – laying the foundation for digital contracting infrastructure in the digital economy and society. Developed entirely by Vietnamese engineers, Kyta Platform fully complies with domestic legal and operational requirements while deeply integrating AI, digital signatures, and workflow technologies to deliver seamless, secure, and efficient digital transactions for organizations and individuals alike.
FPT Kyta Platform, the comprehensive digital transaction lifecycle management and operations solution for enterprises, made its mark in the ‘Business-to-Business Product’ category
Currently, FPT Kyta Platform is trusted by more than 4,500 enterprises, particularly in the fields of finance–banking, real estate, manufacturing, logistics, education, and legal services. The platform helps reduce processing time by 80%, minimize errors by 99%, and save up to 85% in storage costs, paving the way toward paperless offices and intelligent automation.
The honors received at the 2025 International Business Awards (IBA), together with FPT’s ecosystem of more than 250 “Made by FPT” products and services, represent the fruits of the Group’s consistent efforts to foster a culture of innovation and product development. Over the years, FPT has built a comprehensive ecosystem of financial and human resources to serve as a launchpad for R&D activities.
In 2024, the “Made by FPT” product ecosystem recorded revenues of VND 2,267 billion, up 31.0% year-on-year, continuing to play a pivotal role in driving growth and underscoring a strong shift in FPT’s product development strategy. Leveraging its core technologies, FPT is continuously expanding its portfolio of “Made by FPT” products, services, and solutions to meet the needs of digital transformation, green transformation, and smart transformation for governments, enterprises, organizations, and individuals in Vietnam and worldwide, creating superior value and reinforcing Vietnam’s position on the global technology map.
The International Business Awards (IBA) is the largest awards program within the Stevie Awards system and one of the world’s most prestigious annual recognitions for the global business community. The 2025 IBA attracted more than 3,800 nominations from 78 countries and territories, judged rigorously by over 250 business leaders and independent experts across multiple industries. Known as the “Oscars of the business world,” the awards honor outstanding achievements in innovation, leadership, products, services, and social contributions.
FPT’s success at the 2025 IBA reaffirms its exceptional creative capacity and unwavering commitment to innovation, while also underscoring the Group’s strategic investments in core technologies such as AI, automation, and digital platforms. It further demonstrates FPT’s commitment to its mission of developing “Make in Vietnam” technologies to address the needs of government, enterprises, and citizens, in line with the goals set forth in Resolution 57-NQ/TW.
