“Made by FPT” ecosystem wins big at the Vietnam Digital Transformation Awards 2025
Affirming its pioneering position in fostering innovation and developing Make in Vietnam products in line with Resolution No. 57-NQ/TW, five of FPT’s products and solutions were honored at the Vietnam Digital Awards 2025 (VDA 2025). Among them, FPT IS – a member company of FPT Corporation – proudly received three awards in the category of Outstanding Digital Products, Services, and Solutions: FPT Culture Tech – a digital technology ecosystem for heritage preservation and promotion; Kyta Platform – an end-to-end identification and digital transaction automation platform; FPT CX Suite – a next-gen Customer Experience Management Platform.
Made by FPT solutions honored at the Vietnam Digital Awards 2025
The Vietnam Digital Awards (VDA 2025) is organized by the Vietnam Digital Communications Association (VDCA) under the auspices of the Ministry of Information and Communications (now the Ministry of Science and Technology), with VietTimes Magazine serving as the executive organizer. Now in its eighth edition, VDA 2025 continues to honor outstanding organizations and individuals that have made exceptional contributions to digital transformation and technological innovation, advancing the goals set forth in Resolution No. 57-NQ/TW.
After six months of submissions, the organizing committee received over 400 entries – the highest number in the award’s history – reflecting the growing momentum of digital transformation across sectors. Following a rigorous evaluation process, the judging panel selected 49 digital products and solutions and three outstanding individuals for recognition.
At the awards ceremony, FPT Corporation was honored with five products in the category of Outstanding Digital Products, Services, and Solutions. Among these, FPT IS was recognized for three pioneering solutions: FPT Culture Tech – a digital technology ecosystem for heritage preservation and promotion; Kyta Platform – an end-to-end identification and digital transaction automation platform; FPT CX Suite – a next-gen Customer Experience Management Platform.
FPT Culture Tech – Vietnam’s first “all-in-one” digital heritage ecosystem
FPT Culture Tech – A Comprehensive Digital Heritage Technology Ecosystem
Facing growing challenges in the preservation and promotion of cultural heritage, from the impacts of time and environment to the risk of losing intangible forms such as traditional festivals, folk arts, and ancient knowledge, the application of digital technology in culture has become an inevitable trend.
Developed by FPT, FPT Culture Tech is Vietnam’s first “all-in-one” digital heritage ecosystem, designed to “immortalize” cultural heritage in the digital space. The ecosystem offers an end-to-end solution chain – from precise digitization and sustainable storage to dynamic digital experiences that revive and promote heritage value. Specifically, it supports 3D Laser scanning, VR360, and Volumetric Video digitization; secure, long-term archiving compliant with international standards OAIS – ISO 14721:2012; and heritage storytelling and engagement through virtual maps, VR360 tours, 3D mapping, and holograms.
With this holistic approach, FPT Culture Tech not only addresses individual preservation challenges but also creates a connected value chain – transforming static heritage assets into living digital experiences that can tell their own stories and inspire public engagement.
Today, FPT Culture Tech is being widely adopted by museums, heritage sites, government agencies, and across digital archiving, tourism, and education sectors, helping bring cultural heritage closer to the community through technology.
Kyta Platform – End-to-end identification and digital transaction automation platform
Kyta Platform – End-to-end identification and digital transaction automation platform
Kyta Platform is a pioneering solution leading the digitalization of end-to-end internal operations, electronic transactions, contracts, and documents with partners, contributing to the development of a robust digital contracting infrastructure for enterprises in the era of digital economy and digital society.
The platform is designed to fully comply with Vietnamese legal frameworks and business practices, while deeply integrating AI, digital signatures, and workflow automation to ensure seamless, efficient, and secure digital interactions across organizations and individuals. With its open architecture and drag-and-drop workflow design tools (No-code/Low-code), combined with AI-enabled automation, Kyta Platform has earned the trust of over 4,500 enterprises across key sectors such as finance–banking, real estate, manufacturing, logistics, education, and legal services. It helps businesses reduce processing time by up to 80%, cut errors by 99%, and save up to 85% in storage costs, paving the way toward paperless offices and intelligent automation.
A standout feature within the ecosystem is FPT.eContract – a Top 10 Make in Vietnam 2021 solution – which has gained international recognition through prestigious awards such as Sao Khuê, Asia-Pacific Stevie Awards, Vietnam Digital Awards, International Business Awards, and the Vietnam Outstanding Innovation Award. In 2024, Kyta Platform became a core component of “The Next for Enterprise” solution suite by FPT, reaffirming its role as a digital transformation enabler and a key driver of enterprise modernization in Vietnam.
FPT CX Suite – The platform driving customer experience breakthroughs
FPT CX Suite – a next-gen Customer Experience Management Platform
In today’s business landscape, the ability to harness AI and data analytics has evolved from being an added advantage to becoming a core competitive differentiator. Enterprises that effectively leverage these technologies can gain deeper customer insights, deliver more personalized services, and build lasting loyalty – ultimately maximizing value from every interaction.
FPT CX Suite was developed as an AI-powered Customer Experience Management Platform, providing end-to-end support for businesses in digitally transforming their sales, marketing, and customer service operations. By enabling personalized customer journeys and operational optimization, the platform empowers enterprises to stay ahead in the digital economy.
The solution integrates three key capabilities – Customer Data Platform (CDP), Loyalty Engine, and AI CRM Agent – allowing businesses to manage and optimize real-time personalized engagement with millions of customers while ensuring compliance with data security, localization, and consumer behavior requirements. This holistic approach opens a breakthrough path for Vietnamese enterprises striving to enhance customer-centric growth.
With AI-driven automation and personalization, FPT CX Suite helps businesses boost revenue from loyal customers and cut customer service costs by up to 60%. The platform currently supports over 100 enterprises and more than 50 million end-users across Vietnam and international markets, including Unilever, TPBank, Maison, and Cathay Holdings.
At the same event, the Ho Chi Minh City Citizen App, developed by FPT in collaboration with the Ho Chi Minh City Digital Transformation Center, was honored in the category of Digital Transformation Solutions for the Community. The application serves as a one-touch, two-way communication channel between the city government and its citizens, promoting more convenient and efficient public engagement.
FPT affirms commitment to fostering innovation and developing “Make in Vietnam” technology products
Being honored at VDA 2025 reaffirms FPT’s strong commitment to fostering innovation and developing “Make in Vietnam” technology products that address key economic challenges in alignment with Resolution No. 57-NQ/TW.
Throughout its 37-year journey, FPT has consistently cultivated a culture of innovation and entrepreneurship by building a comprehensive ecosystem of financial and human resources to accelerate product R&D. Notably, the iKhiến innovation program has attracted more than 9,000 initiatives, boosting productivity by 30% annually. In 2024, the Made by FPT product ecosystem achieved VND 2,267 billion in revenue, marking a 31% year-on-year growth. This not only underscores FPT’s pivotal role in driving long-term sustainable growth but also reflects its strategic transformation toward product-driven development, further solidifying its position as a pioneer in Vietnam’s digital innovation landscape.
